08-13-2013 02:59 PM
Having recently swapped my iPhone 5 to BBQ10 I have been hit by an enormous amount of hassle. The main thing being the ability to sync my contacts and calender from my Mac on to the Q10.
I have followed the online instructions and it is not working. All I get is a white screen where something tries to load and nothing happens. I can't delete the account because then the white screen comes back with the loading logo. Then I have to reinstall the entire phone and start all over again. What am I doing wrong? I have the latest firware on the Q10 along with the latest Mac OS (10.8.4)
I am not a pure amateur but everything was really easy on the iPhone 5. It's a shame, I really want this to work but the Q10 is giving me no joy whatsover at the moment.
08-16-2013 09:37 AM
Welcome to the BlackBerry® Support Community Forums.
To better assist you, are you following the steps outlined here:
How to integrate iCloud contact, calendar, or email accounts on the BlackBerry 10 smartphone
If yes, at what step does the screen go white?
08-16-2013 09:45 AM