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New Member
DK1313
Posts: 1
Registered: ‎01-06-2014
My Device: Q10

rogers.blackberry.net acccount deleted by blackberry?

A new BB10 user for 4 months now (Q10).  I had setup forwarding of my old user@rogers.blackberry.net e-mail to a new address, but forawrding suddenly stopped working.  Rogers customer support advises Blackberry has deleted the associated account, although this forwarding service was supposed to be available for 12 months?

Any thoughts?

Forums Advisor III
RobGambino
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: rogers.blackberry.net acccount deleted by blackberry?

Yes BlackBerry no longer has that service for the new devices.
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Guru I
John_Clark
Posts: 16,158
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: rogers.blackberry.net acccount deleted by blackberry?

When you switch to the Q10 your BIS account was likely deleted and that email account was associated with the BIS account.
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