02-12-2013 01:09 PM
I had submitted an App for the limited edition device trade up program more than three weeks ago. The app has yet not been approved. As I understand, the limited edition program team will test the app only after it has been made available on the approval, which would take about 10 business days. This concerns me as I am not sure how much longer it will be before I hear anything. Since the number of devices is limited, my concern is aggravated. I would really like to get one of the devices
Did anyone have similar experiences? Does anyone know what's going on?
For the reference, my app ID is 21866966.
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02-13-2013 03:43 AM
02-13-2013 04:45 AM - edited 02-13-2013 04:47 AM
Approval times are quite long currently. I've submitted two of my apps: one on 17th and another on 21st of January. What's interesting is that the one submitted on 21st was approved today, just few hours ago. The secnod one is still pending. So it looks like the order of app approval isn't the same as submission order. Might also depend on app complexity: the approved one is much simplier than non-approved.
By the way, I didn't get an e-mail that my app was approved (also checked my SPAM folder) so I'd recommend checking your account from time to time. But it's possible that e-mail is still en route.
02-13-2013 08:54 AM
Oddly, BlackBerry just approved ALL of my apps that were backlogged (submitted at various times over the past month), all in one shot. And I didn't get the usual e-mails notifying me of the approvals, just found out when I checked the portal.
02-13-2013 09:34 AM
Submitted mine on 19th Jan and got it approved on 13th Feb.
Nothing you can do other than wait. I know waiting is suffering but you got to go through it with patience
If you are free, you can check the Manage Product page everyday because they wont email you once your app is approved.
02-13-2013 10:46 AM
Thanks for the responses guys!
My App just got approved, I had been keeping an eye on the manage products page from time to time. But as leppa and jetstreamblue correctly pointed out, I didnt get any confirmation emails this time. Only the status got updated on the vendor portal.
Eagerly waiting for the limited edition confirmation mail now!
02-15-2013 02:03 PM
Yup, Thats good. even tho it says approve process 10 days for the LE trade up it might take longer again just be patience again, it took them 3 week to approve my LE Trade up.