01-16-2013 06:09 PM
I tried to fill trade-up form, but my country doesn't exist in location field. I'm from Poland and the nearest country to me is Germany.
Should I select Germany as a location or shoud i write to support about this?
Thank you in advance
01-16-2013 06:23 PM
You should choose Germany, it is not location of UPS pickup, it is for device Radio. Just choose Germany, and don't worry.
01-16-2013 09:16 PM
Location is to determine which device radio will be sent to you.
01-18-2013 03:28 AM
You are EMEA NOT Germany, unless Poland uses Germany Radio spec?!
EMEA is Europe Middle East and Africa however Germany has different regulations on Radio Technology, so there is 2 different LE phones
01-18-2013 08:44 AM
Yes please select EMEA and not Germany if your country is not listed there.
01-18-2013 01:03 PM
:/ I've already selected Germany as my location (as suggested earlier)... Who should I inform about my mistake? Contact support or fill the form again?
01-18-2013 01:04 PM
You will need to contact clientcare@brandalliance.com.
01-18-2013 04:05 PM
I would like to thank everyone for helping me with this matter ![]()