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New Contributor
marcus161
Posts: 3
Registered: ‎01-16-2013
My Device: Blackberry 10 Dev Alpha
My Carrier: None

BB 10 Limited Edition Trade-up location

I tried to fill trade-up form, but my country doesn't exist in location field. I'm from Poland and the nearest country to me is Germany. 

 

Should I select Germany as a location or shoud i write to support about this?

 

Thank you in advance

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Developer
mzex
Posts: 368
Registered: ‎06-30-2012
My Device: Playbook, Z10LE, DevAlpha C
My Carrier: Telenor, Mobitel

Re: BB 10 Limited Edition Trade-up location

You should choose Germany, it is not location of UPS pickup, it is for device Radio. Just choose Germany, and don't worry.

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Developer
Teaboy1748
Posts: 1,119
Registered: ‎03-24-2011
My Device: Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: BB 10 Limited Edition Trade-up location

Location is to determine which device radio will be sent to you.

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Contributor
cones688
Posts: 12
Registered: ‎09-14-2011
My Device: 9900, 9790, 9700, 9800, 9810 & DevAlpha B & Playbook
My Carrier: Orange UK

Re: BB 10 Limited Edition Trade-up location

You are EMEA NOT Germany, unless Poland uses Germany Radio spec?! 

 

EMEA is Europe Middle East and Africa however Germany has different regulations on Radio Technology, so there is 2 different LE phones

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BlackBerry Development Advisor
Mel17
Posts: 65
Registered: ‎12-12-2012
My Device: 9900
My Carrier: Rogers

Re: BB 10 Limited Edition Trade-up location

Yes please select EMEA and not Germany if your country is not listed there.

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New Contributor
marcus161
Posts: 3
Registered: ‎01-16-2013
My Device: Blackberry 10 Dev Alpha
My Carrier: None

Re: BB 10 Limited Edition Trade-up location

:/ I've already selected Germany as my location (as suggested earlier)... Who should I inform about my mistake? Contact support or fill the form again? 

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BlackBerry Development Advisor
Mel17
Posts: 65
Registered: ‎12-12-2012
My Device: 9900
My Carrier: Rogers

Re: BB 10 Limited Edition Trade-up location

You will need to contact clientcare@brandalliance.com.

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New Contributor
marcus161
Posts: 3
Registered: ‎01-16-2013
My Device: Blackberry 10 Dev Alpha
My Carrier: None

Re: BB 10 Limited Edition Trade-up location

I would like to thank everyone for helping me with this matter :smileyhappy:

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