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stevenlow
Posts: 7
Registered: ‎01-20-2013
My Device: -
My Carrier: -

Re: Blackberry Z10 LE: Stuck at "Essential Gestures" setup screen

Hi JSanders,

If you talking about remove and replace the battery, yes, I have tried it multiple times. Every you reboot the device (without reload the OS), it will just wake up in the Essential Gesture screen.

I have never try to reloading the device on McDonalds or Starbucks wifi hot spot though, but I have tried on Office, Home, Friend's home using different hotspot.

I don't see this related to an environment related issue as I have successfully setup another Z10 device on the same location, same OOBE environment.

Thanks.
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JSanders
Posts: 84,479
Likes: 22,913
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Z10 LE: Stuck at "Essential Gestures" setup screen


stevenlow wrote:

I have never try to reloading the device on McDonalds or Starbucks wifi hot spot though, but I have tried on Office, Home, Friend's home using different hotspot.

I'd try this. Yes, this.




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New Contributor
stevenlow
Posts: 7
Registered: ‎01-20-2013
My Device: -
My Carrier: -

Re: Blackberry Z10 LE: Stuck at "Essential Gestures" setup screen

Wow... It does solved your issue? I guess I gonna grab a coffee try it out.
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