BlackBerry 10 Limited Edition Trade-up

[velumani]

Just received a e-mail to collect Shipping Information

[velumani]

Please allow 6-8 weeks for shipping from the time that you complete this form. Can't wait

[soaman]

UPDATE: 6-8 weeks? For Dev Alpha C?

[velumani]

Sooo smooth transaction...

Got confirmation Id

well done RIM

[Issue]

I got an error message while redeeming it,

"Sorry, an error occured while proccesing your request."

[velumani]

If you got error while redeeming, Just complete your Jam profile info and try.

[Issue]

didn't work still getting the same message.

http://imgur.com/GjO47rn

[velumani]

If you have multiple Blackberry Ids, try with all ids one by one

[ndsmyter]

Some people are saying that they solved the problem by completing their BlackBerry ID profile. Check if your profile is complete, and you are not missing any information.

[ndsmyter]

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Mel17 wrote:

If you are having issues with reedming your dev alpha C code please try the following:

1.       Go to https://blackberryid.blackberry.com/bbid/home\

2.       Sign in with your BlackBerry ID info, if you don’t have an account you will need to create one

3.       Click Account Details.

4.       Confirm that the first name and last name fields are completed, click Edit.

5.       After you change info using your computer, you might be required to re-enter your BlackBerry ID username and password on your device.

Once this is done try and redeem your code again and let me know what happens.

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Source: http://supportforums.blackberry.com/t5/BlackBerry-10-Limited-Edition/Error-Contact-jamzonesupport-wh...