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Developer
mzex
Posts: 368
Registered: ‎06-30-2012
My Device: Playbook, Z10LE, DevAlpha C

Re: Do not contact me to return the Dev Alpha .... Help ..

@AlexXF

Read thread in which this was discussed , @

BlackBerry Development Advisor
Mel17
Posts: 65
Registered: ‎12-12-2012
My Device: 9900

Re: Do not contact me to return the Dev Alpha .... Help ..

Once you receive the email to indicate that you qualify for the Limited Edition device you will also receive further instructions on how to return your dev alpha device, if you have not received this email it is likely because your submission is still in the queue to be tested.

Developer
AlexXF
Posts: 323
Registered: ‎03-10-2010
My Device: Bold 9780, DevAlpha

Re: Do not contact me to return the Dev Alpha .... Help ..

There is another problem - email RECEIVED, but confirmation link in that email does not work?
BlackBerry Development Advisor
Mel17
Posts: 65
Registered: ‎12-12-2012
My Device: 9900

Re: Do not contact me to return the Dev Alpha .... Help ..

For that you will need to contact clientcare@brandalliance.com as this a link to their portal

Developer
AlexXF
Posts: 323
Registered: ‎03-10-2010
My Device: Bold 9780, DevAlpha

Re: Do not contact me to return the Dev Alpha .... Help ..

Waiting about 4 days... no reply........

Developer
marcossit
Posts: 176
Registered: ‎07-19-2012
My Device: Z10 Limited Edition and Dev Alpha C

Re: Do not contact me to return the Dev Alpha .... Help ..

@AlexXF I wrote you a few days ago, yesterday, waiting for a response because even I do not get the steps to return the Dev Alpha and that is the most suitable company here in my country (Merida, Venezuela).


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Developer
AlexXF
Posts: 323
Registered: ‎03-10-2010
My Device: Bold 9780, DevAlpha

Re: Do not contact me to return the Dev Alpha .... Help ..

Thanks! Issue solved. Thanks again!!!

Trusted Contributor
neilwick
Posts: 176
Registered: ‎01-20-2013
My Device: Bold 9790

Re: Do not contact me to return the Dev Alpha .... Help ..

Marco, don't worry. They do not expect you to return the Dev Alpha yet, even though the legal text says you must. They said several times during the Port-A-Thon that you shouldn't send it too early because they will not be sending Limited Edition devices until 6 to 8 weeks after the 30th of January. This would leave you without a testing device for a lot of time. The only critical deadline for the trade-up so far is that you must have an app submitted by today at 23:59 EST and it will have to be approved, but it doesn't have to be approved today.