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Regular Contributor
sujaym17
Posts: 50
Registered: ‎01-09-2013
My Device: Simulator
Accepted Solution

Error Contact jamzonesupport while redeeming

Opps..An error occured while trying to process your data. Please contact jamzonesupport@blackberry.com for support.

 

Please help me. I got the above error after signing with BlackBerry ID and while redeeming

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Contributor
mhuda
Posts: 35
Registered: ‎03-19-2011
My Device: 9550

Re: Error Contact jamzonesupport while redeeming

Me too ... Well i'm not alone then ...
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Regular Contributor
sujaym17
Posts: 50
Registered: ‎01-09-2013
My Device: Simulator

Re: Error Contact jamzonesupport while redeeming

Please let me know if you get to know anything to resolve this isssue. I'll also inform you. My email id is sujay.m17@gmail.com

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Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: Error Contact jamzonesupport while redeeming

i think rigth now 3000 people are trying to redeem at same time. Try again late.

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Contributor
mhuda
Posts: 35
Registered: ‎03-19-2011
My Device: 9550

Re: Error Contact jamzonesupport while redeeming

Well then ... Got to sleep first, because it's already 1 am here
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Regular Contributor
sujaym17
Posts: 50
Registered: ‎01-09-2013
My Device: Simulator

Re: Error Contact jamzonesupport while redeeming

deverr.png

 

 

I'm getting this error all the time. I even mailed jamzonesupport but no reply. Please help me

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Developer
smartek
Posts: 281
Registered: ‎05-31-2012
My Device: Playbook

Re: Error Contact jamzonesupport while redeeming

I also have this error. Please tell us if you get an answer
Plase "+Like" my post if it was helpful.
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Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: Error Contact jamzonesupport while redeeming

Are you guys still haveing this issue? 

Did you manually copy and paste the Promotional Code or did you copy the link with the code in already? 

I notice when i manually enter the promo code it didn't work, but worked fine when i copy the link with the code in it already. 

 

Give it a try and see if it helps

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New Contributor
mercedesserfaty
Posts: 3
Registered: ‎02-28-2013
My Device: BlackBerry torch 9800

Re: Error Contact jamzonesupport while redeeming

Please help cannot get my bb development alphha c,  says an error occurred when trying to redeem the link. Not getting a reply from support.

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Regular Contributor
sujaym17
Posts: 50
Registered: ‎01-09-2013
My Device: Simulator

Re: Error Contact jamzonesupport while redeeming

Teaboy I tried many combinations and it is giving the same error. Please help

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