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New Developer
markerickson
Posts: 2
Registered: ‎10-05-2012
My Device: Developer

Hardware support? Camera color bars...

Any information about what you do if you have a hardware failure?

 

Just got the Z10 limited edition, but camera only shows color bars. From other web posting it sounds like only fix is a new device. Unclear who to contact, or where we can get hardware support.

Developer
smiley
Posts: 1,497
Registered: ‎07-14-2008
My Device: Z10

Re: Hardware support? Camera color bars...

definitely something is wrong.  Try upgrading the OS to 10.1 or 10.2.

Regular Contributor
chaitras026
Posts: 119
Registered: ‎06-05-2013
My Device: Blackberry Z10

Re: Hardware support? Camera color bars...

try to update your OS