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Developer
DirkLuys
Posts: 123
Registered: ‎02-13-2012
My Device: Z10 LE
My Carrier: Mobistar
Accepted Solution

LE Warehouse Arrival Notice?

I have read many posts from people getting a confirmation that the warehouse recieved their Dev Alpha, I haven't recieved anything like that! I know it can take several days, but UPS tracking shows that on was delivered on the 9th of April, tommorow it will be one month without an arrival notice. I snet my DAB to the Blackburn warehouse, I know that they have run out of LEs and that they are waiting for a new shipment, but still I think that I should get an arrival notice.

Has anyone else experienced the same? Should I contact BrandAlliance,or is this perfectly normal?

 

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Developer
nemory
Posts: 208
Registered: ‎05-21-2012
My Device: BlackBerry RED Z10
My Carrier: WiFi

Re: LE Warehouse Arrival Notice?

They are batching the emails. my dev alphas arrived with different dates. and get the notification same day.
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Developer
DirkLuys
Posts: 123
Registered: ‎02-13-2012
My Device: Z10 LE
My Carrier: Mobistar

Re: LE Warehouse Arrival Notice?

Ok, I see, but a whole month?? How long did it take for you from the arrival of your first DAB to the emails?
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Trusted Contributor
nzcoderguy
Posts: 159
Registered: ‎12-18-2012
My Device: n/a
My Carrier: 2 Degrees NZ

Re: LE Warehouse Arrival Notice?

I sent mine in and it arrived about the same date - 9th April, and I haven't received an email notification of arrival either. I know it arrived safely as I checked the tracking number

 

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Developer
DirkLuys
Posts: 123
Registered: ‎02-13-2012
My Device: Z10 LE
My Carrier: Mobistar

Re: LE Warehouse Arrival Notice?

I checked my tracking number too, I was just expecting a confirmation from BrandAlliance. If you still haven't got your email then I guess it's normal and we shouldn't have to worry.
Thanks for the help!
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Trusted Contributor
nzcoderguy
Posts: 159
Registered: ‎12-18-2012
My Device: n/a
My Carrier: 2 Degrees NZ

Re: LE Warehouse Arrival Notice?

I'm also finding it hard to get a straight answer from - Dev Relations, TouchStone (Dev Alphas), Brand Alliance (LE Z10) and Milestone (payments) - is there no one alive there?
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Developer
DirkLuys
Posts: 123
Registered: ‎02-13-2012
My Device: Z10 LE
My Carrier: Mobistar

Re: LE Warehouse Arrival Notice?

A couple months ago I sent several emails to Dev relations, touchstone and brand alliance, they were always answered quickly and clear, but nowadays it's really hard to get any response from any of them.
It looks like BlackBerry is in over their head with the Dev Alpha B/C, the LE and the port-a-thons, certainly with all the different subcontractors!
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Contributor
ThierryGrellier
Posts: 20
Registered: ‎01-08-2013
My Device: dev alpha
My Carrier: elisa

Re: LE Warehouse Arrival Notice?

same here. Arrived on the 19th of april in Blackburn. No other news  than the ups tracking... testing on simulator... 

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Developer
DirkLuys
Posts: 123
Registered: ‎02-13-2012
My Device: Z10 LE
My Carrier: Mobistar

Re: LE Warehouse Arrival Notice?

Dear, BBJamUser

The Warehouse Arrival Notification Status has been changed to Received

 I got my Arrival Notice on Monday, the Z10 LE was delivered yesterday (Wednesday)! So these notices are actually sent out when they start processing your order.

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Developer
PawelGorny
Posts: 148
Registered: ‎12-03-2012
My Device: RED
My Carrier: base(kpn)/BE, t-mobile/PL

Re: LE Warehouse Arrival Notice?



ThierryGrellier wrote:

same here. Arrived on the 19th of april in Blackburn. No other news  than the ups tracking... testing on simulator... 


My DA arrived 26th of February, no arrival confirmation :Cool2:

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Pawel Gorny
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