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New Developer
deepanshujain5
Posts: 12
Registered: ‎08-21-2012
My Device: Z10

Limited edition trade up . Error in address

I filled my LE tradeup form ... 
But the invoice I got is not showing my full address .. What should I do to avoid any problems .. Since I cannot fill the form again .. 

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Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: Limited edition trade up . Error in address

Hello, deepanshujain5

You can email jamzonesupport@blackberry.com.
Developer
lastone
Posts: 87
Registered: ‎02-20-2011
My Device: Not specified

Re: Limited edition trade up . Error in address

Your address not showing full in invoice is not problem. The most important is you must ensure your address in email they reply after fill tradeup form is correct.

Your address in invoice will be cut if too long.
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Developer
peardox
Posts: 1,229
Registered: ‎03-20-2011
My Device: Playbook, Z10 LE, Dev Alpha B, 2x Dev Alpha C

Re: Limited edition trade up . Error in address

[ Edited ]

A friend had a similar issue I recently resolved for him

 

Can I suggest you email developerrelations@blackberry.com as she was able to sort out my friend's issue efficiently and fairly quickly (two weeks from start to delivery)

 

I hate to state the obvious but please be polite, just state the facts and not much more (don't complain - its not a good strategy)

 

When sorting my friends device out I did exactly that and everything went thru smoothly

 

My mate now has a cool new Z10 LE he loves (although his wife wants to pinch it cos it matches her iPad Mini - same colour case) - women - colour co-ordination - eek (sorry women everywhere - you know you do it <g>)




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Regular Contributor
chaitras026
Posts: 119
Registered: ‎06-05-2013
My Device: Blackberry Z10

Re: Limited edition trade up . Error in address

even i am facing the same problem :smileysad: