02-18-2013 10:35 AM
it got picked up.
I told them that it starts when we plug the device to pwer source ![]()
But they still were not picking it as total value printed is $550 in Invoice
and they only ship upto $499.
I asked them to try and ship it.
I also gave them the tracking number of the device that was shipped earlier by one of our friend
who posted earlier on the post. That was agreat help as I asked them how can you ship one device and reject another
same !!!
They still say they can't guarantee delivery.
I am hoping it gets delivered.
I have droped mail to RIM regarding the same.
Wish me Luck ![]()
Abhinav Tyagi
02-19-2013 12:30 AM - edited 02-19-2013 12:31 AM
I was able to ship device via UPS Drop Off option. And device reached to Hong Kong successfully. But then after I received mail from UPS stating "THE RECEIVER DID NOT WANT THE ORDER AND REFUSED THIS DELIVERY".
Don't know whats going on there, I also wrote to support for same on 16th Feb but I yet not get any reply. Now don't know where's my Dev Alpha device and how to get it back. Its very frustrating.
Is there any body with same issue?
regards,
Kishan
02-19-2013 12:46 AM
02-19-2013 12:55 AM
Thanks soaman.
I did same, mailed to customerservice@brandalliance.com first but didn't got any reply. So, I mailed bbjamsupport@brandalliance.com and clientcare@brandalliance.com but yet not get any reply.
But I again mailed them today. Let's see what happen.
regards,
Kishan
02-19-2013 05:14 AM
I am seeing status as
"The receiver requested a hold for a future delivery date. UPS will attempt delivery on date requested."
I think it has reached HK ![]()
02-19-2013 05:33 AM
02-19-2013 05:35 AM
02-20-2013 12:03 AM
Delivered ![]()
UPS Tracking #1Z8832VR8697624814
Steps 1: schedule a pickup from UPS
Step 2: tell UPS guy that this is a demo device and you are returning it.
Step 3: tell a lie that it is not having any battery and it runs only when plugged in to power source.
Step 4: in case of issue with total amount in invoice, asked them to send it any way and give reference to tracking numbers like mine.
Step 5: Wait and pray ![]()
@tab4u : the only issue I am facing is moving from Java to C++. Do you have any book or doc that can help me understanding the new BB framework?
Right now I am using either Android or only QML for developing BB10 apps.
I know basic school level C++ but has no experience of it in IT world !!
Thanks
Abhinav Tyagi
02-20-2013 12:12 AM
Finally my Device delivered too. Tracking #1Z8832VR8693985389.
I used UPS Dropoff option. Didn't faced any issue with Battery and invoice. I only wiped device before shipping.
regrads,
Kishan
02-20-2013 12:32 AM