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Contributor
hb15
Posts: 14
Registered: ‎06-01-2013
My Device: BlackBerry Dev Alpha B
Accepted Solution

Received wrong PIN BlackBerry DevAlpha B device

I have received BlackBerry DevAlpha B device from App Challenge.

 

Now the issue is PIN number mentioned on BOX and on actual hardware is different.

I have participated using  PIN mentioned on BOX and now I am eligible for LE and now send to courier.

 

But I just noticed above problem.

 

Can some one has similar problem?

 

Guy's please help me so that I can send my courier asap.

 

Thanks!

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Contributor
SathyaNarayananCBEUG
Posts: 17
Registered: ‎04-27-2013
My Device: BB10 DevAlpha

Re: Received wrong PIN BlackBerry DevAlpha B device

PIN on the device is what you should have entered, anyways, drop a mail to customerservice@brandalliance.com mentioning your #AN number. And say them that the device PIN has to be changed. If you failed to do so, your device will be picked up, transferred to the facility, but during verification of device, you might get stuck into problem on getting your LE. Act fact, if you wanna chat, drop a text to http://www.facebook.com/SathyaNarayananCBEUG
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Contributor
hb15
Posts: 14
Registered: ‎06-01-2013
My Device: BlackBerry Dev Alpha B

Re: Received wrong PIN BlackBerry DevAlpha B device

Thanks for your reply.

 

I have already send email to "customerservice@brandalliance.com" before 2 days but still waiting for their reply.

Also I have received reply from Developer Relations that just send email to "customerservice@brandalliance.com" for updating their records for your new PIN.

 

So hopefully there will be no problem.

 

Just one more query, Have you send device with battery or without Battery as I heard that sending battery may create problem.

 

Is any one who has send device without battery and received LE device?

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Regular Contributor
sujaym17
Posts: 50
Registered: ‎01-09-2013
My Device: Simulator

Re: Received wrong PIN BlackBerry DevAlpha B device

I too have the same problem. I mailed BlackBerry Developer Relations regarding this, the reply was

 

Untitleddrbb.png

 

My Confirmation # AN-4679 and I live in Bangalore, India and I haven't received any pickup info either from BrandAlliance or UPS

 

What is your Confirmation # and have you received any pickup info?

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Contributor
hb15
Posts: 14
Registered: ‎06-01-2013
My Device: BlackBerry Dev Alpha B

Re: Received wrong PIN BlackBerry DevAlpha B device

I also received same reply from BlackBerry and BrandAlliance.

So every thing is now confirmed.

 

Actually I have selected DropOff instead of Pickup to make things faster.

Yesterday I have send courier.

 

So if possible, check with UPS and ask them if possible, can I (you) dropoff insread of pickup?

 

Hope this will help you!

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Trusted Contributor
bdaemon
Posts: 152
Registered: ‎02-23-2011
My Device: dev alpha playbook 9500 8300

Re: Received wrong PIN BlackBerry DevAlpha B device

it seems that warehouse would check the vendor id instead of the PIN.
it will be interesting for one developer have more than one wrong PIN code to tradeup.
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