Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Contributor
dananos
Posts: 12
Registered: ‎03-29-2011
My Device: None

Returning Dev Alpha B phone for Trade up to Z10

Hello,

 

   I recieved a Dev Alpha B phone for BlackBerry's Port-a-Thon, and I've filled out the form on the website https://developer.blackberry.com/limitededition/

 

   I haven't yet recieved a reply from BlackBerry about this, should I just wait for a message from them, or can I

proactively send the Phone back to BlackBerry for an upgrade?

 

  Thanks all!

 

Fiach

Developer
jetstreamblue
Posts: 121
Registered: ‎01-21-2011
My Device: Z10 LE #00055

Re: Returning Dev Alpha B phone for Trade up to Z10

You should wait for the confirmation e-mail, with instructions on sending it back including the shipping label.

VENTURCON
For BB10: e-Mmanuel Bible Reader, e-Mmanuel Audio Bible, PM Assist
For PlayBook: e-Mmanuel Bible Reader, Business Analysis Toolbox
Developer
SangramPatil
Posts: 271
Registered: ‎01-21-2013
My Device: BB10 Dev Aplha

Re: Returning Dev Alpha B phone for Trade up to Z10

Once your app is approved, you will get confirmation email and another email, how to return the device!

Contributor
jelounge
Posts: 42
Registered: ‎08-06-2009
My Device: Dev Alpha

Re: Returning Dev Alpha B phone for Trade up to Z10

you should wait. sending it back wont get you the LE unless it's approved
Contributor
dananos
Posts: 12
Registered: ‎03-29-2011
My Device: None

Re: Returning Dev Alpha B phone for Trade up to Z10

Hi All,

 

      Yes, I just recieved this email from Blackberry:

 

Congratulations! Your BlackBerry® 10 application has qualified you to participate in the Limited Edition trade up program.

 

      So,  now, just waiting for UPS to pick up my phone. I think I'll miss my Dev Alpha!

 

:smileyhappy:

Contributor
caco3
Posts: 14
Registered: ‎11-24-2012
My Device: none

Re: Returning Dev Alpha B phone for Trade up to Z10

Still waiting for any signal from Blackberry :smileysad:
I had 2 apps approved on time and registered more than once for the limitted Eddition program, but never ever got any reply :smileysad:

Contributor
caco3
Posts: 14
Registered: ‎11-24-2012
My Device: none

Re: Returning Dev Alpha B phone for Trade up to Z10

After I contacted them by email, I immediately got a reply and now also the shipping papers.

It seems my request somewhere got stuck.

Contributor
dananos
Posts: 12
Registered: ‎03-29-2011
My Device: None

Re: Returning Dev Alpha B phone for Trade up to Z10

I posted back my Dev Alpha via UPS, as instructed, but no sign of the new BlackBerry Z10,

 

I contacted BrandAlliance, who are handling this trade-up program for RIM, and they said

"In regards to the Dev Alpha C trade-up device, the delivery of the replacement is expected to be 6-8 weeks from BB10 launch."

 

- Would have thought it would be a Z10 not a Dev Alpha C?

Contributor
caco3
Posts: 14
Registered: ‎11-24-2012
My Device: none

Re: Returning Dev Alpha B phone for Trade up to Z10

AFAIK it is suposed to be the red Limitted Edition Device. (I would prefer the black one because it its back not glossy, but I saw that there might also be a black back cover incloded which would be cool).

 

I am wondering if they mean the world launch day end of Januarry. In Switzerland the launch started yesterday AFAIK.

Developer
jetstreamblue
Posts: 121
Registered: ‎01-21-2011
My Device: Z10 LE #00055

Re: Returning Dev Alpha B phone for Trade up to Z10


dananos wrote:

I posted back my Dev Alpha via UPS, as instructed, but no sign of the new BlackBerry Z10,

 

I contacted BrandAlliance, who are handling this trade-up program for RIM, and they said

"In regards to the Dev Alpha C trade-up device, the delivery of the replacement is expected to be 6-8 weeks from BB10 launch."

 

- Would have thought it would be a Z10 not a Dev Alpha C?


Looks like BrandAlliance is handling both the LE and the Dev Alpha C shipments, and the person answering the mail got confused.  It's looking like both devices will ship out around the same time.

VENTURCON
For BB10: e-Mmanuel Bible Reader, e-Mmanuel Audio Bible, PM Assist
For PlayBook: e-Mmanuel Bible Reader, Business Analysis Toolbox