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Contributor
Confession1996
Posts: 40
Registered: ‎07-31-2011
My Device: Playbook

Still Waiting? (Limited Edition Red Z10)

Hello,

        Wondering if anybody is STILL waiting for their LE Z10 to arrive? Are these still shipping? When did you receive yours?

        I was pulled for a Z10 during the draw for the first port-a-thon (GOT GAME), was awarded one for submitting apps to the same port-a-thon, and again for porting enough apps during the All Aboard port-a-thon. I received ONE Z10 several months ago. Nothing on the others. Is it possible to still be waiting for one?

I inquired and was asked for the device confirmation numbers, which I no longer have. I never received any email confirmation that my Dev Alphas were received either. Hopefully the other devices find their way home to me :Yes:

Developer
peardox
Posts: 1,229
Registered: ‎03-20-2011
My Device: Playbook, Z10 LE, Dev Alpha B, 2x Dev Alpha C

Re: Still Waiting? (Limited Edition Red Z10)

[ Edited ]

Try Ruth - <email redacted>

 

We had a similar issue with an LE that this lady resolved quickly with the minimum of fuss

 

If that don't work "Developer Relations" <DeveloperRelations@blackberry.com> is next on the list (I doubt you need this one)

 

 




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Retired
melleb
Posts: 195
Registered: ‎05-14-2012
My Device: Z10

Re: Still Waiting? (Limited Edition Red Z10)

No, don't try Ruth. :smileyhappy: She's not actually the person who manages device programs.

 

Email developerrelations@blackberry.com and the right folks will get it.

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Melanie Baker
Community Manager, Developer Relations
mebaker@blackberry.com
Developer
gmsm
Posts: 69
Registered: ‎10-07-2010
My Device: Pearl 9105 - Playbook 16Gb

Re: Still Waiting? (Limited Edition Red Z10)

I am trying to send my Dev Alpha and developerrelations@blackberry.com told me to write to clientcare@brandalliance.com even despite I told them that brandalliance.com doesn't answers me since April.

Pearl 9105 6.0 Bundle 2950
Playbook 2.1.0.1032
Retired
melleb
Posts: 195
Registered: ‎05-14-2012
My Device: Z10

Re: Still Waiting? (Limited Edition Red Z10)

The person who handles device programs is on vacation this week, but I've forwarded your issue to her to look into when she's back next week.

 

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Melanie Baker
Community Manager, Developer Relations
mebaker@blackberry.com
Developer
peardox
Posts: 1,229
Registered: ‎03-20-2011
My Device: Playbook, Z10 LE, Dev Alpha B, 2x Dev Alpha C

Re: Still Waiting? (Limited Edition Red Z10)

Sorry about Ruth (you'll have to redact it again - just mentioned her) - just trying to help ppl - thought she was in DR

 

As stated above DevRelations are good at sorting this stuff out

 

To be kind to DR (and apologise to Ruth) - they are an excellent team and have solved every problem encountered

 

Anyone reading this - kindly contact DeveloperRelations@Blackberry.com instead (I don't want our friends innundated with mail)

 

I'll redact - gimme a few




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Retired
melleb
Posts: 195
Registered: ‎05-14-2012
My Device: Z10

Re: Still Waiting? (Limited Edition Red Z10)

She is in DR, but she doesn't manage the device program. :smileyhappy:

 

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Melanie Baker
Community Manager, Developer Relations
mebaker@blackberry.com
Developer
peardox
Posts: 1,229
Registered: ‎03-20-2011
My Device: Playbook, Z10 LE, Dev Alpha B, 2x Dev Alpha C

Re: Still Waiting? (Limited Edition Red Z10)

I think I've cleaned everything

 

I know she's in DR as I have many messages from her

 

PLEASE EVERYONE - just email DeveloperRealtions@Blackberry.com directly

 

This DOES work - I have proof of this and it was possibly a bad idea to deluge one person with all your issues

 

I'll stick myself in the bad boy club for a week for being so insensitive




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New Member
chinmaya098
Posts: 10
Registered: ‎07-09-2013
My Device: Dev Alpha B

Re: Still Waiting? (Limited Edition Red Z10)

Nowdays they are shipping the LEs usually within a month time. Have patience. :smileyhappy:
Developer
gmsm
Posts: 69
Registered: ‎10-07-2010
My Device: Pearl 9105 - Playbook 16Gb

Re: Still Waiting? (Limited Edition Red Z10)

Any update confesion?

..... Well I was contacted by a local carrier to send my dev alpha, yeah! 

I don't know which email worked :Wacko:

Pearl 9105 6.0 Bundle 2950
Playbook 2.1.0.1032