06-27-2013 11:30 PM
Wondering if anybody is STILL waiting for their LE Z10 to arrive? Are these still shipping? When did you receive yours?
I was pulled for a Z10 during the draw for the first port-a-thon (GOT GAME), was awarded one for submitting apps to the same port-a-thon, and again for porting enough apps during the All Aboard port-a-thon. I received ONE Z10 several months ago. Nothing on the others. Is it possible to still be waiting for one?
I inquired and was asked for the device confirmation numbers, which I no longer have. I never received any email confirmation that my Dev Alphas were received either. Hopefully the other devices find their way home to me
06-30-2013 06:09 AM - last edited on 07-03-2013 11:15 AM by melleb
Try Ruth - <email redacted>
We had a similar issue with an LE that this lady resolved quickly with the minimum of fuss
If that don't work "Developer Relations" <DeveloperRelations@blackberry.com> is next on the list (I doubt you need this one)
07-03-2013 11:15 AM
No, don't try Ruth. She's not actually the person who manages device programs.
Email firstname.lastname@example.org and the right folks will get it.
07-03-2013 02:11 PM
07-03-2013 02:28 PM
The person who handles device programs is on vacation this week, but I've forwarded your issue to her to look into when she's back next week.
07-05-2013 02:20 PM
Sorry about Ruth (you'll have to redact it again - just mentioned her) - just trying to help ppl - thought she was in DR
As stated above DevRelations are good at sorting this stuff out
To be kind to DR (and apologise to Ruth) - they are an excellent team and have solved every problem encountered
Anyone reading this - kindly contact DeveloperRelations@Blackberry.com instead (I don't want our friends innundated with mail)
I'll redact - gimme a few
07-05-2013 02:24 PM
She is in DR, but she doesn't manage the device program.
07-05-2013 02:30 PM
I think I've cleaned everything
I know she's in DR as I have many messages from her
PLEASE EVERYONE - just email DeveloperRealtions@Blackberry.com directly
This DOES work - I have proof of this and it was possibly a bad idea to deluge one person with all your issues
I'll stick myself in the bad boy club for a week for being so insensitive
07-09-2013 08:41 PM
Any update confesion?
..... Well I was contacted by a local carrier to send my dev alpha, yeah!
I don't know which email worked