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Trusted Contributor
246droids
Posts: 108
Registered: ‎02-26-2012
My Device: Playbook

UPS Stole my Z10.

Hello fellow developers!

I finally got the tracking number for my Z10 on April 29, 2013. When I try to track it, I see that it's stuck in Shenzhen, China since last 5 days. For this I contacted UPS, and got a harsh reply to contact the shipper about it. 

Screen Shot 2013-05-06 at 12.49.29 PM.png

I've been trying to contact BrandAlliance since 4 days but not getting a reply. Please suggest what shall I do?

BlackBerry Development Advisor
Mel17
Posts: 65
Registered: ‎12-12-2012
My Device: 9900

Re: UPS Stole my Z10.

Can you send me a message with your info and tracking # so I can look into this for you?

Developer
jeswinsimon
Posts: 63
Registered: ‎11-12-2012
My Device: BB10 DevAlpha

Re: UPS Stole my Z10.

Same issue. My shipment was looping between china n Singapore for a week and now it's stuck at Singapore (Exception: The airline off-loaded packages.) I called up UPS today n got the same response. My reference number is AN #2833. My UPS tracking number is 1Z8832W40492258373.
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BlackBerry Development Advisor
Mel17
Posts: 65
Registered: ‎12-12-2012
My Device: 9900

Re: UPS Stole my Z10.

Thanks, I am looking into this now.

Trusted Contributor
246droids
Posts: 108
Registered: ‎02-26-2012
My Device: Playbook

Re: UPS Stole my Z10.

Hello! My notification number was 3426, and tracking ID 1Z8832W40492770630. Thanks
BlackBerry Development Advisor
Mel17
Posts: 65
Registered: ‎12-12-2012
My Device: 9900

Re: UPS Stole my Z10.

Thanks!

Trusted Contributor
246droids
Posts: 108
Registered: ‎02-26-2012
My Device: Playbook

Re: UPS Stole my Z10.

Hello!

Now I get update as: 

The sender has requested a hold and will pickup at a UPS facility. UPS will hold for pickup for 5 business days.

 

Can you please clarify that whether I'll be getting the shipment or not. It's getting worse day by day.


Thanks. 

Contributor
sj_sajeev
Posts: 16
Registered: ‎05-07-2013
My Device: Z10

Re: UPS Stole my Z10.

Same for me.. stuck at Singapore, more than a week :smileysad: 1Z8832W40491298279

BlackBerry Development Advisor
Mel17
Posts: 65
Registered: ‎12-12-2012
My Device: 9900

Re: UPS Stole my Z10.

You will be getting your shipments. The warehouse has requested those to be delivered via first priority, there was a flight connecttions issues which is what is causing the delay.

Trusted Contributor
246droids
Posts: 108
Registered: ‎02-26-2012
My Device: Playbook

Re: UPS Stole my Z10.

@Mel17, okay. 

 

I might be getting too excited for the Z10, so any probable dates so as to when we will receive those swanky new devices? 

 

(This wait is getting toooo long...)