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BlackBerry 10 Limited Edition Trade-up

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iamjay
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iamjay
Posts: 18
Registered: ‎04-28-2012
My Carrier: AIS

UPS address for returning Dev Alpha is incomplete.

[ Edited ]
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‎01-14-2013 08:05 AM - last edited on ‎01-14-2013 08:06 AM by Moderator

I received a UPS shipping label via email to send in the Dev Alpha to Hong Kong. After the package reached Hong Kong the tracking web site shows a correct suite number is needed for delivery. Anybody here can help please?

 

The address is

Contact Name: Excel
Excel

Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.

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BlackBerry Development Advisor
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Mel17
Posts: 65
Registered: ‎12-12-2012
My Carrier: Rogers

Re: UPS address for returning Dev Alpha is incomplete.

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‎01-14-2013 09:06 AM

For anything related to shipping please contact clientcare@brandalliance.com

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New Developer
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MedNez
Posts: 66
Registered: ‎11-24-2008

Re: UPS address for returning Dev Alpha is incomplete.

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‎01-15-2013 05:05 AM

Any update on this? I have to ship to the same location.

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iamjay
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iamjay
Posts: 18
Registered: ‎04-28-2012
My Carrier: AIS

Re: UPS address for returning Dev Alpha is incomplete.

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‎01-15-2013 05:09 AM

No update yet. It's been almost 24 hour since I sent an email to clientcare@brandalliance.com.

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MedNez
Posts: 66
Registered: ‎11-24-2008

Re: UPS address for returning Dev Alpha is incomplete.

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‎01-15-2013 05:12 AM

Cheers. I've sent an email also.
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MedNez
Posts: 66
Registered: ‎11-24-2008

Re: UPS address for returning Dev Alpha is incomplete.

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‎01-15-2013 07:52 PM

I heard back this morning - PM me if you need the address (against the forum rules to post here).

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jelounge
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jelounge
Posts: 42
Registered: ‎08-06-2009
My Carrier: XL

Re: UPS address for returning Dev Alpha is incomplete.

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‎01-17-2013 10:43 AM

this also happened to me, i have the correct address, PM me if you need it.
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