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Developer
iamjay
Posts: 18
Registered: ‎04-28-2012
My Device: Playbook & Dev Alpha

UPS address for returning Dev Alpha is incomplete.

[ Edited ]

I received a UPS shipping label via email to send in the Dev Alpha to Hong Kong. After the package reached Hong Kong the tracking web site shows a correct suite number is needed for delivery. Anybody here can help please?

 

The address is

Contact Name: Excel
Excel

Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.

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BlackBerry Development Advisor
Mel17
Posts: 65
Registered: ‎12-12-2012
My Device: 9900

Re: UPS address for returning Dev Alpha is incomplete.

For anything related to shipping please contact clientcare@brandalliance.com

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New Developer
MedNez
Posts: 67
Registered: ‎11-24-2008
My Device: Not Specified

Re: UPS address for returning Dev Alpha is incomplete.

Any update on this? I have to ship to the same location.

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Developer
iamjay
Posts: 18
Registered: ‎04-28-2012
My Device: Playbook & Dev Alpha

Re: UPS address for returning Dev Alpha is incomplete.

No update yet. It's been almost 24 hour since I sent an email to clientcare@brandalliance.com.

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New Developer
MedNez
Posts: 67
Registered: ‎11-24-2008
My Device: Not Specified

Re: UPS address for returning Dev Alpha is incomplete.

Cheers. I've sent an email also.
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New Developer
MedNez
Posts: 67
Registered: ‎11-24-2008
My Device: Not Specified

Re: UPS address for returning Dev Alpha is incomplete.

I heard back this morning - PM me if you need the address (against the forum rules to post here).

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Contributor
jelounge
Posts: 42
Registered: ‎08-06-2009
My Device: Dev Alpha

Re: UPS address for returning Dev Alpha is incomplete.

this also happened to me, i have the correct address, PM me if you need it.
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