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Developer
Posts: 238
Registered: ‎12-26-2010
My Device: BlackBerry Z10
My Carrier: Telus
Accepted Solution

Unable To SUBMIT the Shipping Details

Hi,

I just received the email stating that my applicaton has qualified for the Limited Edition Trade Up Program.

 

I clicked in the link from the email which directed me to fill up the shipping information, but after I fill up everything, I was/am unable to SUBMIT the form.

 

The page stays still. I have retried it over and over again but it is of no use.

 

Any thoughts on this problem??

 

Thank you..

www.jackdevora.com
Developer
Posts: 849
Registered: ‎03-03-2011
My Device: Z10

Re: Unable To SUBMIT the Shipping Details

Don't use Internet Explorer. Try using Firefox or Chrome instead.
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Leader of Ljubljana BlackBerry Developer Group
BlackBerry Certified Builder for Native Application Development
Developer
Posts: 238
Registered: ‎12-26-2010
My Device: BlackBerry Z10
My Carrier: Telus

Re: Unable To SUBMIT the Shipping Details

Thanks for the solution, btw,

 

Is it possible to re-input the form? Because I entered the wrong address. ;(

www.jackdevora.com
BlackBerry Development Advisor
Posts: 65
Registered: ‎12-12-2012
My Device: 9900
My Carrier: Rogers

Re: Unable To SUBMIT the Shipping Details

You will need to contact clientcare@brandalliance.com

Developer
Posts: 107
Registered: ‎03-27-2010
My Device: 8320
My Carrier: hutch

Re: Unable To SUBMIT the Shipping Details

Approx, How much time they take to approve your application and to send the mail after submitting app details?

 

Can you please tell us.

 

Thnaks & regards

Nrupay Shah

BlackBerry Development Advisor
Posts: 65
Registered: ‎12-12-2012
My Device: 9900
My Carrier: Rogers

Re: Unable To SUBMIT the Shipping Details

It can take up to 10 business days to receive the qualification status email after registering for the Limited Edition device.