BlackBerry 10 Limited Edition Trade-up

[splatterb0y]

Hi LE-Trade-Up Team,

I signed up for the blackberry LE trade up and have not recieved any e-mail from the trade up programm until now. 

My app was approved weeks ago and the Trade-UP FAQ states "You will receive a confirmation email that you have requested to trade in your Dev Alpha device." and I havent got such a mail. I guess its related to a special char (Ü) in my app name. If I try to sign up for the trade again the website tells me that the PIN is already registered with a trade-up request. HELP ME PLEASE!

Cheers 

Christian

[mzex · Accepted solution]

I did not get any confirmation email after i submit for tradeup. And after a long wait, (at least 1,5 month), i received email with confirmation that my app is eligible for tradeup, and further instructions how to proceed with tradeup.

So, your tradeup request is probably OK.

[Teaboy1748]

If you entered pin again it says  PIN is already registered with a trade-up request. 

They have recieved and is either in the process reviewing or have reviewed but waiting to send out emails either deny or accepted.

[kunal_one]

Yes, Once you register for trade up offer with PIN, you can not make another request with same PIN.

May be you can try contacting them with mail for confirmation.

[PawelGorny]

Similar question:

Over 2 weeeks ago I have received an email about qualification:

Congratulations! Your BlackBerry® 10 application has qualified you to participate in the Limited Edition trade up program. In order to complete the trade for your new Limited Edition BlackBerry 10 device*, click here.

I have filled in the form but did not receive any response, not information about pickup - when should I expect to get any response?

[kunal_one]

For me, I already received such a mail and they already picked up my device.

For you i think , you should receive email soon

[PawelGorny]

Ugh... 

I just clicked the link again and filled the form again and... I realized that I did not click 'SUBMIT' on popup which informs about the email address to send the shipping label to

I have received the label so I will send the devAlpha soon