Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Trusted Contributor
246droids
Posts: 108
Registered: ‎02-26-2012
My Device: Playbook
My Carrier: none

Re: When I should get email that my application has been accepted for the Trade-up program?

My friend got his approval email last week. 

Please use plain text.
Trusted Contributor
246droids
Posts: 108
Registered: ‎02-26-2012
My Device: Playbook
My Carrier: none

Re: When I should get email that my application has been accepted for the Trade-up program?

I don't have a dev alpha, so I didn't applied. Want it anyways, though. :smileyhappy:

Please use plain text.
Regular Contributor
vbovio
Posts: 82
Registered: ‎12-12-2011
My Device: PlayBook, Z10
My Carrier: None

Re: When I should get email that my application has been accepted for the Trade-up program?

I got this email after ordering mine:

 

---------------------------------------

Your PIN #: xxxxxxxx

Confirmation # xxxxx

Please ensure your Alpha device is packaged in a shipping box and the shipping label secured (if applicable).

Customer service will contact you to arrange pick up for your return package.

---------------------------------------

 

they did not include an attachment for label or anything, so I guess I'm supposed to wait until they contact me for pickup the alpha right ?, anyone has received further email after this ?, thanks!

 

 

BovioSoft Games
Please use plain text.
Developer
theappspod
Posts: 122
Registered: ‎11-12-2010
My Device: Dev Alpha
My Carrier: N/A

Re: When I should get email that my application has been accepted for the Trade-up program?

@vbovio yes you will receive another email prompting you to fill in a form with you address etc. this will then send you an email containing a PDF attachment  shipping label.

Please use plain text.
Regular Contributor
vbovio
Posts: 82
Registered: ‎12-12-2011
My Device: PlayBook, Z10
My Carrier: None

Re: When I should get email that my application has been accepted for the Trade-up program?

@theappspod ok, thanks for your reply!
BovioSoft Games
Please use plain text.
New Contributor
HUNZwiebel
Posts: 6
Registered: ‎01-07-2013
My Device: BlackBerry Dev Alpha B
My Carrier: V

Re: When I should get email that my application has been accepted for the Trade-up program?

Thanks for all!

 

Have you received any e-mails, notifications, after BB has received your Dev Alpha?

Please use plain text.
Developer
theappspod
Posts: 122
Registered: ‎11-12-2010
My Device: Dev Alpha
My Carrier: N/A

Re: When I should get email that my application has been accepted for the Trade-up program?

@HUNZwiebel

 

No I havent received any email after it was picked up.

Please use plain text.
New Contributor
HUNZwiebel
Posts: 6
Registered: ‎01-07-2013
My Device: BlackBerry Dev Alpha B
My Carrier: V

Re: When I should get email that my application has been accepted for the Trade-up program?

Ok thanks, I'm not alone then... :smileyhappy:

Please use plain text.
Developer
theappspod
Posts: 122
Registered: ‎11-12-2010
My Device: Dev Alpha
My Carrier: N/A

Re: When I should get email that my application has been accepted for the Trade-up program?

You can check they have received it by going to http://wwwapps.ups.com/WebTracking/track# (if picked up by UPS) and enter the tracking number BlackBerry gave you in the email. This will give you a proof of delivery.

Please use plain text.
New Contributor
HUNZwiebel
Posts: 6
Registered: ‎01-07-2013
My Device: BlackBerry Dev Alpha B
My Carrier: V

Re: When I should get email that my application has been accepted for the Trade-up program?

Mine arrived at BlackBerry, I just would like to know if anybody got anything after it. But thanks anyway, I just need to wait then :smileyhappy:

Please use plain text.