10-05-2013 01:14 AM
I got the reply from support team regarding Blackberry LE Z10 which I got from RIM on my successful submission of app.
MY LE was suddenly stop functioning and i tried all the things to wake it up but no one helped so contacted support team to help me out as my local vendors are not touching the device just because the device came from outside of country and I don't have the bill.
So I got the reply from blackberry support and got the mail from bran alliance that my replacement warrenty has been approved and they asked mine detials for shipping but its almost 15 days gone after that mail but nothing heard from them regarding progress on this issue.
Any body can please help me on this?
My applications are on hold and my customers are shouting on me to deliver things.
May i get any spare device from RIM for testing purpose till I get the my LE replaced?
Thanks & Regards,
10-05-2013 10:25 AM
10-26-2013 07:05 AM
I had a problemwith my LE too, just email email@example.com with your problem and they should get back to you about your warranty request. It can take a wile, but they'll have someone from BrandAlliance contact you to replace your device.