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New Member
Posts: 1
Registered: ‎01-11-2013
My Device: Playbook

the courier did not come

I received an email with the information that my application has been accepted and I can replace my dev alpha for Limited Edition BlackBerry 10 device. I filled in all the required fields in the form, I chose the date of the courier package receipt, but the courier did not come.


Posts: 1,163
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: the courier did not come

Depends on the workload of the courier, usually if they don't come on the set date they will reschedual and come the next day.:Cowboy:

BlackBerry Development Advisor
Posts: 65
Registered: ‎12-12-2012
My Device: 9900

Re: the courier did not come

If you are having issues with the shipping portion please contact clientcare@brandalliance.com

Posts: 42
Registered: ‎08-06-2009
My Device: Dev Alpha

Re: the courier did not come

it happened to me too.. i think the system did not inform UPS to collect the package, it's best that you drop off the package your self.
Posts: 281
Registered: ‎05-31-2012
My Device: Playbook

Re: the courier did not come

Hi, I had the same problem and the courier did not come two times. So I just went to my next drop-in of UPS (of course just if UPS is also your courier) and asked if I could send it from here although it should be picked up.


It was no problem. The package also already arrived.


So, just go to the next drop in and it will be fine. You can find the drop in locations on the UPS homepage.

Plase "+Like" my post if it was helpful.
Posts: 322
Registered: ‎08-06-2012
My Device: Dev Alpha / Playbook / Curve 9300

Re: the courier did not come

Same thing happened to me.  Lousy UPS service or maybe glitch on Rims part getting the pick up info to them.  Either way, have to make a plan now.



If it helped you, click like. :smileyhappy:
Posts: 115
Registered: ‎07-24-2012
My Device: 9780

Re: the courier did not come

I wonder why u guys able to get the LE before the launch date. Look at the timeline below, you will get within 6-8 weeks after the official launch.