02-08-2013 06:50 PM
I got this email after I registered for the LE about more than 1 month ago:
Your PIN #: xxxxxxxx
Confirmation # xxxxxx
Please ensure your Alpha device is packaged in a shipping box and the shipping label secured (if applicable).
Customer service will contact you to arrange pick up for your return package.
I have not received any further notice of pickup, and I see some devs have already sent their devices, who should I contact ??
02-08-2013 10:51 PM
I have the same problem http://supportforums.blackberry.com/t5/BlackBerry-
02-11-2013 08:42 AM - edited 02-11-2013 02:03 PM
You could contact email@example.com or firstname.lastname@example.org. For this issue I would recommend the latter, but I guess the first email address could help too. Maybe just contact them both, doubling your chance on success :-)
03-13-2013 03:44 AM
03-13-2013 11:38 AM
Good to hear it got straightned out. Waiting for news that they had recieved mine was torture. I had a good few day where I stressed out hardcore until I finally recieved that email.
03-13-2013 01:41 PM