01-04-2013 02:01 PM
01-04-2013 02:49 PM
01-04-2013 08:33 PM
01-04-2013 09:31 PM
We should definitely ask someone at RIM to clarify the specifics of the trade-in for us in the near future. Perhaps people who are already finished testing with their Dev Alphas could send them in before launch so that the process is faster?
01-04-2013 09:54 PM
01-05-2013 09:57 AM
01-07-2013 11:41 AM
You wil be contacted via email indicating whether you qualify for the Limited Edition device, if you do you would be notified when you will need to return the device. Timelines are currently post BlackBerry 10 launch on Jan 30th.
01-07-2013 04:00 PM
Mel17 wrote:
.. if you do you would be notified when you will need to return the device. Timelines are currently post BlackBerry 10 launch on Jan 30th.
I received a shipping label today and an additional mail saying "Please ensure you drop off your package at a UPS location." - nothing about *when* (or when at the latest) and no indication that there would be any further notifications when it's time ...
I'm also wondering if the "first come, first serve" clause in the terms and conditions refers to when your application was approved, or when they receive your Dev Alpha ... I'm inclined to do the switch maybe two or three weeks after launch, to make sure I still have a device to quickly respond to any possible problems user may unearth, but I'd hate to miss out, if by then all devices were gone.
My app : Get set - Get up! Get ready for the snooze revolution.
01-08-2013 02:57 PM - edited 01-08-2013 02:59 PM
Ok, I've got a reply from them: "You will need to send your Dev Alpha back by BB10 launch at the end of the month. The replacement upgrade will be sent to you at the address you provided when you registered." So I guess it's not anymore 21 January but rather launch event. It's good because I have more time to port out apps ![]()
Note: this is a reply from customerservice@brandalliance.com
01-08-2013 04:46 PM
Interesting document to read which describes steps for Dev Alpha return and LE arrival: