11-19-2013 10:51 AM
i need help actually with my z 10... the 10.2 update is already available in my country and all the people aound me already had that update... i dont even receive a notification that i got that update... and whenever i check it keep telling me that i have the latest version and am stuck to it (10.1.0.4181) ... and i tried connecting with the bb link and i get the same thing... any help on ho to solve this issue and how to get the update????
11-19-2013 01:40 PM
Did you go to Settings then click Software Updates (check for updates), at the bottom click check for updates. Try this on cellular network and if not then just connected to wifi.
11-20-2013 10:38 AM
I checked the BlackBerry Egypt web site and could not find 10.2 update and when I force find by going to another site finding 10.2 then clicking Egypt it takes me to UK.
It seems many people in your area got the update from UAE. If you do a search and type "BB 10.2 update etisalat" you will find it but I cannot tell you if you can succesfully download it.
11-22-2013 01:15 PM
There are other resources to install OS 10.2:
Check these two threads:
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code