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BlackBerry® 10 OS Device Software

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New Contributor
rosan1991
Posts: 6
Registered: ‎07-13-2014
My Device: blackberry z10

APPs AND device SETTING nt opening

i m having a big issue with dis bb10 os. sometimes apps nt opening when i need it. same problem with device setting. den i need to restart d device to have access to apps and setting. plz help...

 

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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: APPs AND device SETTING nt opening

How are you restarting your device? The correct method is to press and hold your power button for about 15 seconds until you see BlackBerry on the screen. Don't release it before that despite what might appear on your screen. 

You can also press and hold the up and down buttons simultaneously until you see BlackBerry although the first method is the one of choice.

 

If you're doing it differently than how I suggested, have a go with my suggested method.

 

 

Cheers.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Contributor
rosan1991
Posts: 6
Registered: ‎07-13-2014
My Device: blackberry z10

Re: APPs AND device SETTING nt opening

Actually my problem is not with restarting. My issue is, sometimes my apps r nt opening(Facebook WhatsApp..etc) , and call log don't show my recent dialed numbers.

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New Contributor
rosan1991
Posts: 6
Registered: ‎07-13-2014
My Device: blackberry z10

Re: APPs AND device SETTING nt opening

Actually my problem is not with restarting. My issue is, sometimes my apps r nt opening(Facebook WhatsApp..etc) , and call log don't show my recent dialed numbers. Den I have to restart my device and after dat everything works fine.

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