09-15-2013 05:04 PM
I keep getting this message on my Q10 under Notifications:
Account Info Needed
You need to update your account password for EW568
(EW568 is the name of the PC where Link is installed.)
I am able to sync just fine with Outlook through Link on PC EW568. If I go to Settings, Accounts on the Q10 I see the BB Link account for EW536 and it shows as correctly configured. Whatsup? How do I convince the Q10 that no further account info is needed.
Thank you in advance for your prelies and assistance.
09-18-2013 02:48 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of BlackBerry Link are you currently using? Click on Settings and it will appear on the left side. Also does the notification appear when you leave a Wi-Fi hotspot?
I look forward to your reply.
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09-18-2013 06:42 PM
09-18-2013 10:23 PM - edited 09-18-2013 10:27 PM
I'm having the same issue.
BlackBerry Link Version 1.1.1 (build 33) on Mac OS X 10.8.5
Running OS version 10.1.0.4633 on Q10
Will also keep an eye on the possible relationship between the notification appearing and wi-fi connection,
09-19-2013 07:20 PM
09-23-2013 10:31 AM
10-20-2013 09:37 AM
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
10-21-2013 03:31 PM
Okay, okay, okay. I found the link and installed Link V126.96.36.199.
I will run with this for a while and see if the Account Info Needed notifications cease to display.