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BlackBerry® 10 OS Device Software

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Contributor
Eickot
Posts: 18
Registered: ‎09-04-2012
My Device: Z10 & Playbook

BB Z10 Unlocked Only SOS Calls / unesperated stops

[ Edited ]

Hello,

 

I have a new Blackberry Z10 unlocked, bought in Amazon, and I have problems with phone network. 

 

The first problem I have, is after I have the Z10 stopped, when I start it, after 20 or 30s from I unlock the Micro-Sim, cellurar is stopped, withouth message or nothing, but if I start after this unusual stop, and unlock the sim It works fine, except I don't have data newtork, and mobile sais only SOS calls, but I can recive and make calls to anybody.

 

When I recive the Z10, It makes some diferences from this, the first time it stops, as now, but after it says i'm in roaming but they knows the network as correct and don't say only SOS calls. 

 

I request to my company a new sim, for check the sim isn't. but it continues equals. 

 

What can be the problem?

 

Thanks!

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 Unlocked Only SOS Calls / unesperated stops

So you have or have not gotten a new SIM card?

 

What mobile provider (SIM) are you using?

 

On the Z10 , please swipe down from the top bezel to Settings > About.

What is the Model Number on that screen?




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Contributor
Eickot
Posts: 18
Registered: ‎09-04-2012
My Device: Z10 & Playbook

Re: BB Z10 Unlocked Only SOS Calls / unesperated stops

Company simyo (Spain)

I'm using a new micro simo

Model Number STL100-2

Thanks
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Contributor
Eickot
Posts: 18
Registered: ‎09-04-2012
My Device: Z10 & Playbook

Re: BB Z10 Unlocked Only SOS Calls / unesperated stops

Simyo is a virtual company using the network of orange
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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 Unlocked Only SOS Calls / unesperated stops


Eickot wrote:
Simyo is a virtual company using the network of orange

I would start out with getting a new SIM swap from Simyo, and confirming with Simyo that your Z10 will work (should work) on their network.




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Contributor
Eickot
Posts: 18
Registered: ‎09-04-2012
My Device: Z10 & Playbook

Re: BB Z10 Unlocked Only SOS Calls / unesperated stops

[ Edited ]

Today Z10, says me the version 10.0.10.90 is available, and after update it recognise me i'm in the simyo network, but it has locked the APN configuration, and I cannot change, I think if I can change the configuration, it will works fine. (Edited: and don't stop unesperatedly)

 

Already, before update (when i'm in 10.0.10.32) I test with a tuenti micro-sim from a friend, and it works fine.

 

 

Thanks!

Eickot

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Contributor
Eickot
Posts: 18
Registered: ‎09-04-2012
My Device: Z10 & Playbook

Re: BB Z10 Unlocked Only SOS Calls / unesperated stops

Sorry, the problem doesn't solved, it don't stop, but I continue without internet in the Device, there is nothing to solve my problem?

 

 

Thanks,

Eickot

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 Unlocked Only SOS Calls / unesperated stops

There are many mobile providers who lock the APN.

 

Sorry.




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Contributor
Eickot
Posts: 18
Registered: ‎09-04-2012
My Device: Z10 & Playbook

Re: BB Z10 Unlocked Only SOS Calls / unesperated stops

This is a carrier thing?

 

I ask to the carrier, and they say me: (translated from spanish)

Please contact with Blackberry to enable the APN configuration. 

 

The original message (for lose meaning with the translation)

"Como respuesta a su correo debe comunicarse con blackberry para que se habilite la opcion de apn para poder realizar la configuracion. "

 

 

Thanks,

Eickot

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Z10 Unlocked Only SOS Calls / unesperated stops

Eickot, so who actually sold you this device, what company?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.