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BlackBerry® 10 OS Device Software

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adamharris09
Posts: 1
Registered: ‎03-08-2013
My Device: Z10

BB10 OS update wiped contacts/calendar, help!

Hello,

 

I installed the BB10 OS update and didn't backup my phone first. Now all my calendar entries and contacts have been wiped. Is there a quick fix for this? Even when I try to sync with my old Bold it won't restore those contacts or events either. Thanks!

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BB10 OS update wiped contacts/calendar, help!

Hi adamharris09 and welcome to the BlackBerry Support Community Forums!

 

Were the calendar entries wirelessly synchronized with any of your email accounts on your BlackBerry Z10? Have you tried adding your email accounts back to your device?

 

Otherwise, if you have a backup of your BlackBerry Bold, you can restore it to your BlackBerry Z10 using BlackBerry Link.

 

Thanks.

 

-CptS

 

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