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BlackBerry® 10 OS Device Software

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Contributor
Posts: 12
Registered: ‎02-07-2013
My Device: Z10
My Carrier: EE

Re: Battery Drain with 10.2.0.424 Telus Release

Hello rudysf,

 

Back to high cpu I'm afraid. Orange UK even shipped me a complete new Z10 this week. Not the usual "take the battery out and just swap the base unit", but a whole new boxed model. This was meant to eliminate a possible bad batch.

 

I had a couple of days clear, but then it just took off. CPU chart just starts rising and flattens off at around 50%.

 

The last attempt was with only made-for-Blackberry apps and I've never installed a game or sideloaded an Android app.

 

I do recall that this all started going wrong after a recent Android runtime update though, so I still think that's a possible culprit.

 

I've just restored it (again) and will run over the weekend with only my Exchange account configured. I guess that I'll have to bring a couple of apps on at a time and give them each a few days to settle.

 

Not exactly what I'd hoped for when I selected a BB phone...

Contributor
Posts: 44
Registered: ‎05-06-2010
My Device: Z30 & Passport
My Carrier: Telus

Re: Battery Drain with 10.2.0.424 Telus Release

[ Edited ]

When I first updated to 1055, I did notice Exchange was doing some funky things (kept resynching), and I've got a very large mailbox. So I changed the sync interval to 7 days (from 30), and it worked fine since. I expect this issue will be resolved before a general release, and might be the cause of your woes.

Cheers,

Dave
Contributor
Posts: 12
Registered: ‎02-07-2013
My Device: Z10
My Carrier: EE

Re: Battery Drain with 10.2.0.424 Telus Release

Thanks for that.

 

I immediately suspected Exchange (I uploaded a multi GByte pst to Exchange last year) but even with all folders synced my Z10 has run for many months with barely a murmer once the initial hit of indexing (or whatever it does) has passed.

 

I've even checked that all my IMAP folders on other accounts point to valid folders on the server etc. as it seems to me that something is getting itself into a tight loop trying over and over to do something that it can't/shoudn't.

 

I'll give this another couple of weeks then blow BB for a Lumia 1020... at least I can make calls, take photos and sync with exchange on one of those.

Contributor
Posts: 12
Registered: ‎02-07-2013
My Device: Z10
My Carrier: EE

Re: Battery Drain with 10.2.0.424 Telus Release

Some progress, I think.

 

On the basis that most of the other threads about high cpu and poor batter performance seem to be related to app, and in particular badly ported Android apps I did the following at the end of last week:

 

- Performed another factory reset

- Didn't install any additional apps

- Configured my one Exchange account (all my contacts and calendars) and a couple of IMAP accounts

 

This ran nicely for the weekend so I then set up:

 

- Facebook

- Twitter

- LinkedIn

- Notepad plus

- Crackberry app

 

These are all blackberry native I believe.

 

Phone has been running without a hitch. So I'm assuming that one of the apps that I haven't yet reinstalled was causing my problems. These are:

- Blackberry bridge (unlikely)

- Blackberry Express(never used it)

- Blackberry Travel

- Bus London (android port?)

- Evolution web browser (unlikely)

- Keepass (please don't let it be this one!)

- OI File Manager (android port)

- Remember the Milk (hardly used)

- Skype (android port?)

- Sound Hound 

- Sports Tracker (hardly used)

- tinyCam Monitor Pro (android port) used daily

- XE currency(used rarely)

- Your Orange (I bloody hope not)

- Zoopla (android port)

 

So.. anyone see something familiar/suspicious there?

 

Contributor
Posts: 24
Registered: ‎11-04-2013
My Device: Z10
My Carrier: T-Mobile Germany

Re: Battery Drain with 10.2.0.424 Telus Release

My take is that this is probably true for 10.2.1.1055 - I've been running it successfully now for almost a week. 10.2.0.424 though must have some defects because I didn't change the apps, had them all reinstalled from backup.

On a particular low use day I still had ~70% battery after 12 hours....
New Contributor
Posts: 4
Registered: ‎11-26-2013
My Device: Blackberry Z10 STL100-2
My Carrier: Claro Brazil

Re: Battery Drain with 10.2.0.424 Telus Release

I'm having the same problem. let me ask you a couple of questions since you're not having the same problem:

1. What applications do you have installed

2. Are you in development mode?

3. How many emails/contacts do you have? ( I have around 3000 and I'm suspecting that index could be the problem)

 

In my case, it's not all day, at some point starts (normally by noon) and runs the CPU above 70% for approximately 5 hours (enough to kill the battery).

 

I wonder if blackberry employees/customer support even look at these forums. if they do, why they don't ask questions or try to help... anyway, after 12 years using only BB, I think apple will win...

 

thanks,

Nicolas 

Contributor
Posts: 24
Registered: ‎11-04-2013
My Device: Z10
My Carrier: T-Mobile Germany

Re: Battery Drain with 10.2.0.424 Telus Release

No use to bother with the 10.2.0.424, I've given up on that. Or with BB support (I know the assistant of BB Germany's head and even her asking their support directly only brought back: Please turn off, let sit for a night and restart - of course useless).

Only solution I see is to either use the leaked 10.2.1.1055 or to wait until they finally publish it officially. This company is doomed in my perspective, and I've had 6 or 7 BBs over the past years.

Re your questions:
1. Nothing significant aside from standard, some cam apps, traffic, rail QR, Neutron player
2. nope, but on the leaked 10.2.1 which finally solved the !%&$
3. about 7,000 contacts, however for the moment relatively lean email, I would like to slap my 17 GB mail archive folder onto Exchange but I'm fearing that this might cause trouble again and I've lost enough time with this stuff
New Contributor
Posts: 4
Registered: ‎03-03-2011
My Device: 8520-9300-8350i
My Carrier: Movistar-NEXTEL-Claro

Re: Battery Drain with 10.2.0.424 Telus Release

The camera of my Z10 has problems after the update to 10.2.0.240. The battery too! I can't believe it. ASAP a solution!
Contributor
Posts: 12
Registered: ‎02-07-2013
My Device: Z10
My Carrier: EE

Re: Battery Drain with 10.2.0.424 Telus Release

Over two weeks of perfect running.

 

I then installed TinyCam Pro, which at one time worked flawlessly for me.

 

I waited a day between installing and running.

 

When I ran the app I saw the black screen and progress bar indicating that Android Runtime was starting for the first time.

 

Within an hour CPU was at 50% and locked there.

 

Removal of app and resart and I'm back to normal System CPU.

 

I know that this is not happening to everyone and have no idea why, but as far as I'm concerned the only solution to this problem is to stick to "Built for Blackberry" apps.