Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 10 OS Device Software

Reply
Contributor
pjc158
Posts: 12
Registered: ‎05-05-2012
My Device: NA
My Carrier: NA

Battery usage has increased since 10.1 update

Since updating to 10.1 my battery usage has increased leaving hardly any available by the end of the day. I was getting 2 days use before.

Is this a known issue?
Please use plain text.
BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Battery usage has increased since 10.1 update

Hey pjc158,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

What BlackBerry 10 smartphone are you using?  Also are you using LTE or 3G?  Battery usage can vary, did you install any new applications lately?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Please use plain text.
Contributor
pjc158
Posts: 12
Registered: ‎05-05-2012
My Device: NA
My Carrier: NA

Re: Battery usage has increased since 10.1 update

I have a Z10 on 3G.

Upgraded to 10.1 and then installed Skype, since then battery hardly lasts the day.

Please use plain text.
Contributor
Keelan
Posts: 23
Registered: ‎05-17-2013
My Device: Blackberry z10
My Carrier: Telus

Re: Battery usage has increased since 10.1 update

I have actually felt like this has gone the other way, before 10.1 i wouldnt get 8 hours now i get easily a full day and a bit.

Please use plain text.
Guru I
Xandrex
Posts: 18,382
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Battery usage has increased since 10.1 update

battery management seems better on 10.1, using an STL100-2 with WiFi & 3G.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.
BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Battery usage has increased since 10.1 update

Hey pjc158,

 

Sorry for the delay in replying.  If you log out of Skype and exit the application, monitor the battery performance.

 

From my understanding when you sign into Skype it is always running in the background and this will decrease your battery life.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Please use plain text.
Contributor
Mel75
Posts: 17
Registered: ‎05-25-2013
My Device: z10
My Carrier: turkcell

Re: Battery usage has increased since 10.1 update

I have also battery problems after the update. I have no software installed except Wisepilot. Prior to update had more running software.
Although I use the original charger I get the message "please use the charger that came with the device"
Please use plain text.
Guru I
Xandrex
Posts: 18,382
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Battery usage has increased since 10.1 update

hello,
are you plugging the cable to a computer or to the electric plug on the wall?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Please use plain text.
Contributor
Mel75
Posts: 17
Registered: ‎05-25-2013
My Device: z10
My Carrier: turkcell

Re: Battery usage has increased since 10.1 update

Electric plug...
Please use plain text.
Contributor
Mel75
Posts: 17
Registered: ‎05-25-2013
My Device: z10
My Carrier: turkcell

Re: Battery usage has increased since 10.1 update

Please see  http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Common-Problems-after-the-27...

 

A new wipe and reinstallation over BB Link has solved my battery issue...

Please use plain text.