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BlackBerry® 10 OS Device Software

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New Contributor
Roopesh_1983
Posts: 4
Registered: ‎11-09-2013
My Device: Z 10
Accepted Solution

Camera Not Working

Hi,

 

I was updated my Z10 to 10.2.0.424

After that My Z10 camera is not working & Phone is gone very slow & hanging.

Please give me some solution on this ASAP.

 

Thanks & Regards.

E Roopesh.

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Camera Not Working

Hi and Welcome to the Community!

After any update or OS reload, there can be a 24-48 hour period where things run very slow and sluggish. You just have to wait that out. If, after that time and after a proper reboot, you continue to have issues, then you may want to consider an OS reload.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Roopesh_1983
Posts: 4
Registered: ‎11-09-2013
My Device: Z 10

Re: Camera Not Working

Thanks For Reply,

 

But my phone was updated on Saturday means more then 24 to 48 hrs has been completed.

But Still My Camera is not working, Is their any solutions please.

Tell me as soon as possible..

 

 

Thansks & Regards 

E Roopesh.

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Camera Not Working

I already told you above...maybe something went wrong with the update, and a reload might be helpful. At an internet-distance, all I can do is guess...you must read, and try what is recommended.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Roopesh_1983
Posts: 4
Registered: ‎11-09-2013
My Device: Z 10

Re: Camera Not Working

Thanx for the reply.

Can u tell me when will realse the next update (If Possible).

 

 

Thans & Regards

E Roopesh..

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Camera Not Working

Nope. This is a user-to-user community, so we don't have any "insider information". And even if I knew the answer, revealing such forward looking information is a violation of the Ts and Cs of the site.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Roopesh_1983
Posts: 4
Registered: ‎11-09-2013
My Device: Z 10

Re: Camera Not Working

Hi,

 

Thank For Your Support, But i Found the Issue, Issue was in my Memory Card, I Removed my Memory Card and then Restart My Phone.


Now My Blackberry Z10 is working Perfectly And Battery Backup Also Verry Good then Previous OS..

 

Thanks & Regards.

E Roopesh.

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New Contributor
Lizzie-awesome
Posts: 9
Registered: ‎11-30-2013
My Device: BB Z10 STL100-1

Re: Camera Not Working

I'm experiencing this problem with an stl100-1. Which version of the z10 are you using?

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