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BlackBerry® 10 OS Device Software

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Regular Contributor
gliveron
Posts: 66
Registered: ‎04-28-2013
My Device: Z10 STL100-3 • PlayBook 32G

Category field missing in OS10 Contacts

My category field in MS Outlook contacts no longer has an equivalent field in OS10 contacts to latch/sync with, so they keep dropping out from their respective category in Outlook after I view or edit them on my Z10. This worked perfectly on my Bold 9900. Is this an oversight in OS10 ?? Would love to hear comments or explanations from experienced BlackBerry Tech Specialists or forum administrators.
 
Regards,
Ron Glive
JSanders
Posts: 86,601
Likes: 23,199
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Category field missing in OS10 Contacts

Is this via OWA (Outlook Web Access, via my company's active exchange ActiveSync server connection.

 

Or, a single user standalone version of desktop Outlook?




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Regular Contributor
gliveron
Posts: 66
Registered: ‎04-28-2013
My Device: Z10 STL100-3 • PlayBook 32G

Re: Category field missing in OS10 Contacts

Via my company's Active Exchange Server setup.

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Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Category field missing in OS10 Contacts

hello gliveron,

currently there is no category field for contacts in BlackBerry 10 (OS10.0 and OS 10.1).

I do not know if this will be available in the future.



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Regular Contributor
gliveron
Posts: 66
Registered: ‎04-28-2013
My Device: Z10 STL100-3 • PlayBook 32G

Re: Category field missing in OS10 Contacts


Xandrex wrote:
hello gliveron,

currently there is no category field for contacts in BlackBerry 10 (OS10.0 and OS 10.1).
I do not know if this will be available in the future.
Xandrex,  Has this issue been escalated to BlackBerry support or marketing or programmers, If not can a senior member take this initiative please.

As other BB members continue to mention throughout these forums, the "Groups" field or ("Categories" in Outlook) has been included in Pre OS10 BlackBerrys since as far back as I can remember. Please tell me that somebody at BlackBerry HQ has been made aware of the importance for this business feature !!?? Not only is it missing,  there's actually a bug...whenever I access or edit a contact from my Z10, and I have 1200 contacts, it actually pulls it out from it's respective "Category" in my MS Outlook and recategorises is it as "None".  Definitely not cool nor acceptable as this creates even more work, not less. 
New Contributor
jsm451
Posts: 9
Registered: ‎07-08-2012
My Device: Bold 9930

Re: Category field missing in OS10 Contacts

I had the exact same experience with my Z10 and Outlook syncing via Office 365.  First, not having categories for contacts is a huge oversight.   But if I would edit/update a contact on my  Z10 it would strip the category information in Outlook.  Unacceptable!!!  I returned the phone the next day, and I'm still using my BB 9930.  Does anybody know if there is any plans to fix both these issues?

Regular Contributor
gliveron
Posts: 66
Registered: ‎04-28-2013
My Device: Z10 STL100-3 • PlayBook 32G

Re: Category field missing in OS10 Contacts

My only remaining beef with my Z10's use of EAS sync with MS Outlook is 2 fold: (1) Not all important fields are being synced (missing GROUPS field in OS10, was there in all previous OS versions and synced with CATEGORY in Outlook) and (2) Whenever I access or edit a contact via my Z10, it pulls it out from its assigned Category in MS Outook. I then have to manually reassign said contact once I log into my Outlook via a PC. Pain in the royal you know what !!!
New Contributor
jsm451
Posts: 9
Registered: ‎07-08-2012
My Device: Bold 9930

Re: Category field missing in OS10 Contacts

Wow! Is it any wonder Blackberry is dead?  They had the business world in the palm of their hand, and they flushed it down the toilet. So sad.  My Samsung Galaxy 4 works great by the way.

New Contributor
gscottbb
Posts: 9
Registered: ‎09-23-2012
My Device: 9900

Re: Category field missing in OS10 Contacts

What was Blackberry thinking??? Does anyone there actually use a blackberry anymore? Or have they all switch to IOS and Android? What happened to the contacts sync filter by category configuration??? I have over 3000 contacts in outlook. I only want maybe 500 of them on my phone. Also, I categorize contacts in several ways to create short lists to review by certain areas like Europe, or to only show friends in Texas. Until this functionality is restored, I must stick with my 9900 and use my Z10 is as a fancy desk clock. Or I'll just sell them and switch to a fancy new Samsung S5.
Regular Contributor
gliveron
Posts: 66
Registered: ‎04-28-2013
My Device: Z10 STL100-3 • PlayBook 32G

Re: Category field missing in OS10 Contacts

[ Edited ]

Still shaking my head in disbelief !! Doen't anyone at BB realize that there's actually a bug going on here!! Still using my Z10, but painful at times. Sure wish someone would wake up fix a few basic features to work as well as they once did.