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BlackBerry® 10 OS Device Software

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New Contributor
shagun9116
Posts: 4
Registered: ‎07-07-2014
My Device: Z10
My Carrier: reliance

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

[ Edited ]

the thing is i bought it online..so they r giving me replacement of the phone i.e  new z10

i tried with nokia & samsung chargers but it didnt work out

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Guru I
John_Clark
Posts: 15,109
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1052; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

That's not a real valid test since many of those other chargers won't charge the z10. If it's already on the way then you'll know for sure soon.
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GUi
New Member
GUi
Posts: 2
Registered: ‎01-30-2014
My Device: Z10
My Carrier: Argentina

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Hello everyone, 


I have a Z10 Model Number STL 100-1 and the software release is 10.2.1.537. My phone turns off when my battery is at 50% and if I turn on my Z10 the batery is 0%. I would like to know if this critical update is for 10.2.1.537 too. Could you help me with this matter please ?

 

Thanks and regards !

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Guru I
John_Clark
Posts: 15,109
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1052; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

No, if you have any other OS you need to follow the instructions below.  You can still update to the same OS.  Same process but you need more than just one file.

 

http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-BB10-OS-Using-Sach...

 

That said, I would replace your battery.

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Contributor
MathanKA
Posts: 17
Registered: ‎08-09-2013
My Device: Dev Alpha B
My Carrier: Tata Docomo

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Hi,

I have Blackberry Dev Alpha B device with me. I installed the OS at first time before a month. OS Version is: 10.1.0.2354_STL100-1

after that I didn't even used the device for any purposes then I thought to Update it to latest OS version: 10.3.0.700

 

I did asusal by Running the .exe file and connecting the device with PC. but it started fine but after few seconds it Started Beeping RED light continously. so, I disconnected and removed the battery and again I put the Battery but still the RED Light only beeps 

 

Nothing Happening.. Its Very NEW Dev Alpha B

 

Please Help me!!!

 

 

Thank you..

 


if you find my post is useful then press Like to support me

K.A.Mathan
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Guru I
John_Clark
Posts: 15,109
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1052; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247


MathanKA wrote:

Hi,

I have Blackberry Dev Alpha B device with me. I installed the OS at first time before a month. OS Version is: 10.1.0.2354_STL100-1

after that I didn't even used the device for any purposes then I thought to Update it to latest OS version: 10.3.0.700

 

I did asusal by Running the .exe file and connecting the device with PC. but it started fine but after few seconds it Started Beeping RED light continously. so, I disconnected and removed the battery and again I put the Battery but still the RED Light only beeps 

 

Nothing Happening.. Its Very NEW Dev Alpha B

 

Please Help me!!!

 

 

Thank you..

 


This thread doesn't apply to that OS version.  Don't follow the instructions here for that.

 

You will want to do this:

 

http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-BB10-OS-Using-Sach...

 

or

 

http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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Contributor
MathanKA
Posts: 17
Registered: ‎08-09-2013
My Device: Dev Alpha B
My Carrier: Tata Docomo

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Thank you for your information. Let me check those threads also sir.. :smileyhappy: 


if you find my post is useful then press Like to support me

K.A.Mathan
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Contributor
logi
Posts: 14
Registered: ‎06-11-2014
My Device: blackberry z10
My Carrier: airtel

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Okay, so I loaded the new OS on my z10 using autoloader, and then installed this critical update. Now my battery is even worse, it gets from 100 to 0% within 2 hours!! Please help me, I love my phone but this battery thing is really troubling me. :'(
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Contributor
emanimal
Posts: 18
Registered: ‎07-02-2014
My Device: Z10 STL2
My Carrier: Optimus

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Hi everyone,

Since this update I've been experiencing some problems with proximity sensors; not sure if it s a coincidence but the sensor sometimes fails and I have to reboot the device. After the reboot it stays ok for a while but 30 min it fails again.
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Contributor
emanimal
Posts: 18
Registered: ‎07-02-2014
My Device: Z10 STL2
My Carrier: Optimus

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Ok. I've reinstalled factory settings in te de vice and the problem went away. Later I did the update to last version and, guess what? No proximity sensor for me.; sometimes ir works but altera while ir crashes, so ir must be somehow related with this update. Can I roll back to a previous version, what version should I install?

Regards
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