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BlackBerry® 10 OS Device Software

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Guru I
Posts: 18,765
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

The few battery drain issues I've seen have been attributed to PIM services which are associated with email accounts. Turning off any calandar/contact sync that you don't need will help. If you do need it then turn it off and then re-add it. To check if this may be your issue go to Settings >App Manager >Device Monitor and see if PIM services are an excessively high battery drain percentage in the list.
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Guru III
Posts: 31,341
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

I just got an OTA update just now for my Z30 on AT&T.

 

Thats a nice surprise

 




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Guru I
Posts: 18,765
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

I've had it for a month.
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Member
Posts: 1
Registered: ‎07-27-2014
My Device: blackberry Q5 SQR-100-2
My Carrier: +33649426567

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Bonjour je viens d'installer la mise a jour comme indiqué et tous fonctionne très bien merci 

New Member
Posts: 1
Registered: ‎07-28-2014
My Device: Z10 STL100-1
My Carrier: BSNL India

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Installed the latest update 10.2.1.3247 on my Z10 STL100-1 a few weeks back but woke up this morning to find my phone heating up. On the device monitor, battery usage had taken a nosedive throughout the night and the culprit was BBM showing 57% battery usage. This was despite the fact that I was not connected to the Internet via wifi or otherwise. These were the same symptoms before the update. Had to shutdown and restart after a while. Seems like a lot of folks at Crackberry forums are facing the same issue. Help!

New Member
Posts: 1
Registered: ‎08-08-2014
My Device: Canada -Z10
My Carrier: BSNL

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

[ Edited ]

hiiiii john........Thanx that worked

 

i have patched update as u mention but still my problem remains as irt is.....plz help me..

 

Problem Description:

 

Whenever i charged my phone...after battery gets full it shows the 100% symbol and as soon as i remove the plug within 2-3 minits it will show 0% and yellow light blinks constantly ...my battery condition is ok because on 0% it will give me a good backup.....whats the solution plzzz help me....

 

 Blackberry Z10 (STL100-1)

New Contributor
Posts: 4
Registered: ‎05-24-2014
My Device: Z10
My Carrier: Airtel

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Mine is already updated to this version. I still have issues with battery calibration. Please advise. Thanks
Guru I
Posts: 18,765
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Please advise exactly what issues you're having.
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 4
Registered: ‎05-24-2014
My Device: Z10
My Carrier: Airtel

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Calibration problem. My Z10 do not get charged to 100%. And also shuts down when it is at 15%. I have done almost all the fixes that were suggested in other forums but of no luck. Please help
New Contributor
Posts: 4
Registered: ‎05-24-2014
My Device: Z10
My Carrier: Airtel

Re: Critical Update for OS 10.2.1.3175 to 10.2.1.3247

Also there is quick drain in battery. 4 hrs max is what I get in my Z10