03-15-2013 09:14 AM
well, we all know that there is a serious issue with this update as everyones POP email sends jibberish. so i got rid of one paper weight for a new one. i am pissed off about this. Blackberry needs to fix this as a bb with no mail is useless. and no one can tell me if link backsup PIM data contacts calendar etc....
03-15-2013 01:28 PM
03-16-2013 12:44 AM
Sometimes it all depends who you talk to at the carrier, if they are having a bad day sometimes they get cranky. Call back and try for a better rep.
Make sure that you get put into the Blackberry support group at the carrier, they should have special training and be better informed.