BlackBerry® 10 OS Device Software

[jrsc109]

Here's the thing..

Foursquare recently released an update to their BB10 app (10.0.1.3486) however, when I try to download it, I get an error:

"A network error has occurred while processing your request.  Please ensure you have sufficient network coverage and try again"

My network coverage is great...

Then, when I try to go to the Foursquare app in BBWorld, it says "Unavailable for this device"

There is no version number listed.

Foursquare is installed and running on my device.

• I tried a battery pull - no luck.
• I then deleted the app, and re-installed it (via a Software Update that was pushed back to me)
• This still didn't work.

Has anyone else had this problem.

I'm on Vodafone, in the UK.  I would really like to get this app updated.

I've contacted Foursquare, but they've told me:

"Everything's OK on our side, we're not seeing any issues with the upgrade.  We suggest contacting BBWorld support.  Thanks so much!"

Since I have zero confidence in BBWorld support (I've been waiting over a month for a response to a question I posted there) I thought I'd come the people who really know.... YOU

Hope you can help me.

Thanks

[ViciousFerret]

Hey jrsc109,

Thanks for the question.

I found the problem you're experiencing, currently the new update is not supported in the UK.   As per http://appworld.blackberry.com/webstore/content/6921/

I would suggest contacting foursquare to find out when it will be supported in the UK so you will be able to download the new update: support@foursquare.com

Let me know if you have any more questions.

Cheers.