10-25-2013 03:38 PM
I can no longer send nor receive MMS messages after updating my unlocked Q10 to OS 10.1.0.4184. I have gone to the AT&T store and been on the phone with their advanced technical support department. The SIM is good and everything is provisioned correctly in their system. I put my SIM in my Z10 and the stores Galaxy S4 and received MMS no problem.
I don't recall what the APN settings were before the update but it is now:
APN : phone
I can sent text messages, receive and send email and brose the internet. So all but the MMS aspects of data are accessible on my Q10. MMS worked before I updated to Software Release 4184.
All the other fields are blank. Is this correct? The AT&T support person told me that the APN should be "broadband" instead of "phone" but I'm not sure he was correct either. I've seen other settings for the MMSC settings but cannot verify which ones are correct.