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BlackBerry® 10 OS Device Software

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New Contributor
Allan1
Posts: 3
Registered: ‎03-20-2013
My Device: Z10

Mobile Broadcast 50 notification and phone switching to silent mode - Z10

Hello all.

Could someone give me a steer on how to get rid of a constant "Mobile Broadcast 50" notification that comes up when I go into the hub. In the morning there must be about 30 of these notifications to dismiss Extremely annoying. I need a detailed, step-by-step guide, please. A previous answer to this question was a bit too vague for me to follow.

 

Secondly, my brand new Z10 has three times now switched the notifications mode to silent and turned the sound off. Anyone with any bright ideas how to stop this from happening?

 

Thirdly, how do we get Whatsapp on the Z10?

 

Many thanks in advance.

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Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Mobile Broadcast 50 notification and phone switching to silent mode - Z10

Hey Allan1,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

The Mobile broadcast notification is controlled by your network service provider.  Contact them for more information.

 

Also when did the notification mode start switching to silent?  Whatsapp is available for BlackBerry 10 software running 10.0.10.648 and higher.  What version of BlackBerry 10 are you currently running?  This can be found under Settings>About.

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
Allan1
Posts: 3
Registered: ‎03-20-2013
My Device: Z10

Re: Mobile Broadcast 50 notification and phone switching to silent mode - Z10

Hey VF. Many thanks. I've got the 50 message sorted and it's been suggested I'm touching the volume button on the side of the phone, putting it in silent mode.
My software is 10.0.9.2372.
How do I ramp it up a couple of notches? Again, I'm a complete novice at this so treat me gently, ViciousFerret.
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New Contributor
gwinnaar
Posts: 4
Registered: ‎03-25-2013
My Device: bbz10

Re: Mobile Broadcast 50 notification and phone switching to silent mode - Z10

Hi I am also annoyed with the mobile broadcast 50. Please assist. It's the only thing I don't like of the bbz10. Everything else is great love the phone except for the fact that I can not upgrade my software on it, cause I don't have wifi.
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New Contributor
Allan1
Posts: 3
Registered: ‎03-20-2013
My Device: Z10

Re: Mobile Broadcast 50 notification and phone switching to silent mode - Z10

Hi. Go into Notifications in the hub, go to the three dots at the bottom right select blackberry hub settings, select mobile broadcast and finally select off and the job's a good un. Hope that helps. I feel your pain on the upgrade. And the battery life on this phone is appalling. I barely get 24 hours with not using it at all and hardly a day if I do. Seriously unimpressed.
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New Contributor
gwinnaar
Posts: 4
Registered: ‎03-25-2013
My Device: bbz10

Re: Mobile Broadcast 50 notification and phone switching to silent mode - Z10

Thanks, great it worked.
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New Contributor
gwinnaar
Posts: 4
Registered: ‎03-25-2013
My Device: bbz10

Re: Mobile Broadcast 50 notification and phone switching to silent mode - Z10

Any help on how or where to go for the upgrade, apparently it helps with google calendar sync and improve battery life?
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