Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 10 OS Device Software

Reply
New Contributor
Posts: 4
Registered: ‎03-01-2013
My Device: Blackberry Z10
My Carrier: Airtel

My BB Z10 doesnt boot after today update to 91 firmware

Hi,

Im from India. I bought a Z10 just today evening. When i came home and connected to laptop, it suggested an update to 91 from my 261 version. But once after that, my BB10 is not booting up. Just the Red light keeps on blinking in black screen. When i tried to reload the software from Link, it says, the software is uptodate and turns to blinking red again. Please suggest me how to resolve this issue as its been just 2 hours i used the phone and it got dead.

Contributor
Posts: 12
Registered: ‎03-02-2013
My Device: blackberry Z10
My Carrier: airtel congo

Re:re: My BB Z10 doesnt boot after today update to 91 firmware

I have the same issue and I still did not get a reply from anyone on the forum,don't  know if we have to wait for the next update, can't even use BBSAK to wipe the device and install the os again, stuck with my Z10 like you tried evrything, in case you manage something please let me know

New Contributor
Posts: 4
Registered: ‎03-01-2013
My Device: Blackberry Z10
My Carrier: Airtel

Re: Re:re: My BB Z10 doesnt boot after today update to 91 firmware

[ Edited ]

Hi,

I resolved this issue by flashing the autoloader file. Please find the link below

 

https://mega.co.nz/#!p8tkkIpJ!WB2EfEYBIf-1OcNGaV7_JzyKYzhCPP8quFyM0ziXeFQ