03-27-2013 08:42 AM
I'm noticing an interesting SMS-MMS issue. If I receive a group message or MMS, the following messages will be shown as unread in the Hub:
1. The new group message/MMS
2. A previously read SMS thread from the same sender of the new group message/MMS
So, every time I receive a group message or MMS from someone, a prior SMS thread with that person also will be marked as unread in the Hub.
03-27-2013 11:14 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I will be investigating this issue, can you provide your version of BlackBerry 10 software? This can be located at Settings>About. Also does it matter if you receive a picture MMS or a video MMS message?
I look forward to your reply.
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03-28-2013 12:45 AM - edited 03-28-2013 12:46 AM
Thank you for your response. The phone is running OS version 10.0.10.88.
The issue happens regardless of whether receiving a picture, video, or just text. I haven't confirmed all the conditions for the behavior, but it doesn't seem to happen if the previously read SMS is not visible "on the screen" (without scrolling) at the time the new MMS is received. In other words, if the read SMS is visible in whichever Hub view you left off in when you receive the MMS, it happens.
There is a forum post at CrackBerry where others expressed seeing the same thing. AT&T might be one common denominator.
04-08-2013 01:01 AM
04-12-2013 02:21 PM
04-12-2013 03:06 PM
I've been having the same issue. My BlackBerry Torch did the same though. It could be a feature to allow you to see the prior conversations involved in with persons in the group text, but I find it an annoyance.
Lol, I think that would be pretty generous labeling it as a feature...at least not when it marks those prior conversations as unread.
Are you on AT&T? My Bold 9900 did not do this...
04-19-2013 10:05 AM
I'm able to send out a group message, but for some reason I'm unable to receive any messages back on my Z10. Does anyone know how to fix this problem or what setting should my messages be on?