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BlackBerry® 10 OS Device Software

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New Contributor
Solvi
Posts: 9
Registered: ‎03-16-2012
My Device: Blackberry Playbook OS2.1 and Blackberry Z10 OS 10.2.1.3247
My Carrier: Telus

Notification for account info

I continue to get a notification in the Hub that I need to update my account information for the App TubeMap (the London underground map).  The app doesn't require any account information and I have uninstalled the app but the notifications still keep coming.  Is there any way to get these to stop.

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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Notification for account info

Hello,

Please, what device are you using, and what OS level? Your profile here says merely "Blackberry Playbook OS2"...but, saying "Hub" would imply you are using a BB10 device in regards to this question...please clarify.

Thanks and let us know!

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New Contributor
Solvi
Posts: 9
Registered: ‎03-16-2012
My Device: Blackberry Playbook OS2.1 and Blackberry Z10 OS 10.2.1.3247
My Carrier: Telus

Re: Notification for account info

Hi sorry I didn't update my profile.  The problem is appearing on my Z10 running 10.2.1.3247.  I think the problem actually started to show after I upgraded to OS 10.2.1.3175.

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