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BlackBerry® 10 OS Device Software

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Visitor
Posts: 1
Registered: ‎07-20-2013
My Device: BB Z10
My Carrier: Tigo

Problems with Hotmail, need assistance!

So here's the deal, I connected my Hotmail account to my BB Z10 Hub, it synced all messages and contacts etc.. So all my hotmail messages where in my Hub. One day I wanted to delete my hotmail account from the Hub, as it was deleting, I accidently restarted my Z10, after i restarted it, I entered into my Hub, found out that the hotmail account was deleted, and the hotmail's messages stayed in the hub! I can't manage to delete them anymore, and theyre taking alot of space! So what can I do? The device keeps on telling me that it has no more storage, and i suppose that my hotmail messages are talking alot of space, what to do to delete them?
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Problems with Hotmail, need assistance!

Hey AliAbDia,

Welcome to the BlackBerry® Support Community Forums.

 

Try using the Delete Prior option in the BlackBerry Hub to delete the Messages from your Hotmail account, see here: 

How to Mark Prior Read or Delete Prior while using a BlackBerry Z10 smartphone

http://helpblog.blackberry.com/2013/02/mark-read-blackberry-z10/

 

Let me know if this helps.

Thanks.

-HB

 

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