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BlackBerry® 10 OS Device Software

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New Contributor
Posts: 2
Registered: ‎07-13-2013
My Device: Q 10

Q 10 BBM DP problem

Hello
It's been one month that my DP is the same and when I change it, it doesn't change at my contacts devices, they see the same display picture

Is there a software update for the BBM.!!
Forums Veteran I
Posts: 1,854
Registered: ‎07-08-2013
My Device: 9320/7.1.0.865 (B2428)

Re: Q 10 BBM DP problem

Try adding yourself on bbm and do a battery-pull, remove the sim card. Boot your phone And try changing your DP.
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New Contributor
Posts: 2
Registered: ‎07-13-2013
My Device: Q 10

Re: Q 10 BBM DP problem

I did this before and it didn't work. The same DP is shown to my contacts
Forums Veteran I
Posts: 1,854
Registered: ‎07-08-2013
My Device: 9320/7.1.0.865 (B2428)

Re: Q 10 BBM DP problem

Ask your contacts that are in the same area as yours if they're having the same issue. If you're the only one, Back-up your contacts and try uninstalling your bbm and install it again,
I had the same issue and deleting my bbm solved my problem. Good luck!
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Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
Visitor
Posts: 1
Registered: ‎07-14-2013
My Device: blackberry Z10

Re: Q 10 BBM DP problem

Help please,am also experiencing the same problem. I use a z10 and my bbm has refused to change display picture for over a week now. I have done countless hard resets but still no change.am in nigeria by the way. I dont know how to uninstall bbm
New Contributor
Posts: 2
Registered: ‎07-19-2013
My Device: backberry Q 10

Re: Q 10 BBM DP problem

Hi,

I have the same problem my dp does not change. Can any one advice please :smileysad: