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BlackBerry® 10 OS Device Software

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New Contributor
sweety1965
Posts: 3
Registered: ‎01-30-2014
My Device: Q5
Accepted Solution

Q5 - Post Upgrade 10.2.1.537 Wifi Not working

I upgraded my Q5 to latest version of OS. Wifi setup seems to hang and not connect to any available networks. I cannot delete any registered network. It just keep trying don't know what. Doesn't show any new available networks.

 

Not sure where is the problem and how to touble shoot the same.

 

Sweety

New Contributor
sweety1965
Posts: 3
Registered: ‎01-30-2014
My Device: Q5

Re: Q5 - Post Upgrade 10.2.1.537 Wifi Not working

Hi All,

 

Two issues I faced, Wifi not working and Mobile Hotspot giving message 'Regulations in country doesn't allow'. Here what I did to resolve and make it work:

 

- Change the Timezone to Alaska or some other country and then try the hotspot, it should work

- Shutdown the device and start after 30 Seconds (PS restart as part of OS upgrade is not complete), suggestion is to have a clean reboot of the device after upgrade

- Revert back to old Timezone post restart

 

It worked for me. I will monitor for couple of days and then post any more update.

 

Sweety