Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® 10 OS Device Software

Reply
New Member
habmanj
Posts: 1
Registered: ‎06-06-2013
My Device: Z10

Remember me entries from old Z10 missing on new Z10

Hi

 

I recently fried my Z10 and just received a replacement from our IT department.  The sim and removable storage from my old phone were installed on the new phone.

 

I just noticed that the Notes entries in the Remember App are not on the new phone.  I would have expected this data to get moved with the SIM/removable storage (it did when I switched from a previous model to the Z10).  Is this data permanently gone or is it possible that it is stored somewhere in the file system?

 

Thanks for any help.

 

John

 

 

Guru I
Xandrex
Posts: 18,406
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Remember me entries from old Z10 missing on new Z10

the Remember info is not stored on the SIM/SDcard.

getting the data back is possible if you made a backup before.



The search box on top-right of this page is your true friend, and the public Knowledge Base too: