Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
I am new to blackberry I was previously a palm user. So far my experience has been great I got rid of my iPhone 5 and picked up a Q10.
I am having one issue though. Yesterday (first day) I set up my email to connect to my work email using active sync. It worked great and I was sending/receiving emails no problem however today I tried to reply to an email and I got a red stop sign with no error message and it just won't send. I have sent and received others since but for some reason I just can't send this one (and one other).
I know there are some issues with this but people seem to be getting around it. My problem is that our IT department aren't interested in supporting my device ( they are using WP devices). My knowledge of the email setup is limited.
I have tried:
1 - removing the account, resetting and then re-loading account.
2 - selecting reply on the email and then changing account to my personal yahoo account. This sends ok.
Is this just a bug with BB10?
Any ideas/suggestions would be great. I am finding the Q10 to be far superior for work than the iphone but just need to sort this issue.